Account Manager

1 day ago

Toronto, Ontario, Canada ESI English Full time $60,000 - $1,200,000 per year

Job description

The Account Manager is responsible for all sales activities, from lead generation through close for new and existing clients. The tasks will include prospecting and mining assigned leads, expanding business with existing customer, demonstrating a mastery of selling the ESI Solution, articulating business value to prospects and customers by applying extensive knowledge of competitive landscape and the broad collaboration market, continuously raising expectations of achievement potential for the entire sales team, managing accurate forecasts, and builds C-level relationships in customer organizations.

Main responsibilities

  • Attain quarterly and annual sales goals.
  • Evaluate and map assigned territory, plan and execute aggressive out-bound sales strategy, including targeted verticals and named accounts. Work collaboratively with co-workers, management and partners.
  • Build relationships with the existing account base and network internally within accounts.
  • Develop an understanding of customer needs and grow revenue from existing installed based clients.
  • Perform ongoing account reviews, and identify opportunities for cross selling additional products and adding licenses of existing product(s).
  • Follow up on sales leads, qualify prospects, demonstrate our technology, and create and deliver tailored or existing presentations.
  • Negotiate and close standard sales engagements, developing competencies for closing more complex deals over time.
  • Pursue contract renegotiations and renewals with existing customers.
  • Promote ESI among potential clients and partners.

Criterias :

  • Ability to think logically and in a structured manner to solve problems.
  • Collaborative and team-oriented mindset – engages in various team formats and fosters a culture of collaboration.
  • Autonomy, sense of responsibility, attention to detail, integrity, creativity, initiative, entrepreneurial spirit, and proactivity.
  • Organizational skills for managing multiple client files.
  • Ability to work in a complex, rapidly changing environment and manage multiple projects simultaneously while meeting deadlines.
  • Experience in customer service and sales.
  • General knowledge of the IT market.

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