Events and Outlets FOH Supervisor

1 week ago

Whistler, British Columbia, Canada Whistler Cooks Full time $44,000 - $56,000 per year

At Whistler Cooks | Hunter Gather | Cranked | Mile One "We love feeding people". It's the key ingredient to producing the perfect meal wherever, whenever. On any given day we could be serving with our CATERING team a plated meal to a happy couple at their wedding reception, smoking up a feast at HUNTER GATHER or passing canapes and champagne to guests in a world class art gallery, providing a Chef-driven casual dining experience at MILE ONE focusing on great BC ingredients, or even fuelling up customers with their daily caffeine fix at CRANKED.

Join our team and LIVE | WORK | LEARN in Whistler.

Start Date: October 15th

Pay: $22-26 / hour including tips

In this role:

Events & Outlets Supervisor will be the lead on front of house event setup & service as well as the onsite supervisor while at Whistler Olympic Park. This role includes serving & supervising a small team during events as well as taking on daily tasks at our venues.

Specific Tasks Include:

EVENTS - Warehouse / Maintenance

  • Maintain the warehouse in an organized fashion by ensuring maintenance and cleanliness that all equipment for the means of service is kept in excellent shape.
  • Complete mileage logs when using any Whistler Cooks vehicle.
  • Ensure that warehouse is kept organized and clean.

EVENTS/VENUES - Customer Service

  • Greet and assist guests to ensure excellent customer service.
  • Supervise daily FOH operations
  • Assign sections and manage staff breaks/rotations.
  • Monitor staff performance and provide coaching/training.
  • Handle guest concerns, complaints, or special requests promptly.
  • Ensure compliance with health, safety, and sanitation standards.
  • Oversee opening and closing procedures (cash-outs, checklists, reports).
  • Communicate with kitchen staff to ensure smooth service.
  • Monitor inventory levels of FOH supplies
  • Assist in training new FOH staff.
  • Maintain cleanliness and appearance of dining areas.
  • Assist the Event Manager in executing Events to the highest level.

Minimum Job Requirements

  • Experience in the Food Service Industry at Events/Banquets
  • Valid BC Drivers License - Comfortable driving up to 5 tonne trucks.
  • Able to frequently lift and carry items greater than 35 pounds.
  • Ability to work self-sufficiently and as a member of a team.
  • Good communication skills.
  • Hold a valid work permit or be a Canadian Citizen.

Staff Perks:

  • Discounts across all Whistler Cooks venues.
  • Paid breaks and free hearty meal during shifts.
  • Extended health benefits for full-time staff after six months.

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