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Bilingual Customer Service Representative

2 weeks ago


Toronto, Ontario, Canada 52206a43-03e6-468c-b943-d8b76592e0e9 Full time $45,000 - $65,000 per year

Hiring: Bilingual (French & English) Franchise Support Agent – Infinity Mart

Infinity Mart is a proudly Canadian, fast-growing convenience store franchise. We are expanding in Quebec and are looking for a bilingual (French & English) agent who can communicate with franchise applicants from Quebec and assist them through the application process.

Position
: Franchise Support Agent

Location
: DOWNTOWN TORONTO

Type
: Part-Time

Compensation
: Competitive (discussed during interview)

Responsibilities

  • Speak with potential franchise applicants in French and English
  • Answer questions about our franchise model and application steps
  • Help applicants complete their forms and understand our process
  • Coordinate with our Executive Admin & VP for next steps
  • Provide clear and professional communication at all times
  • Requirements
  • Fluent in French and English — Must-have
  • Strong communication and customer service skills
  • Comfortable handling calls, texts, WhatsApp messages, and emails
  • Professional, reliable, and organized

About Infinity Mart

Infinity Mart is a modern convenience store franchise focused on empowering local entrepreneurs. We offer a streamlined business model, strong support, and a rapidly growing national presence.

How to Apply

Please send your résumé or a brief introduction (French or English is fine) to:

We look forward to adding a bilingual team member to support our growth in Quebec