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Senior Manager, Supply Chain Digital, Canada

2 weeks ago

Toronto, Ontario, Canada Nike Full time $120,000 - $180,000 per year

Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it's about each person bringing skills and passion to a challenging and constantly evolving game.

Please note that is a hybrid role based out of our Nike Canada Downtown Toronto HQ (Mondays to Thursdays on-site and Fridays remote)
Who You'll Work With
You will work in a cross-functional environment that spans across Nike's matrix of North America Supply Chain and commercial partners. Teams include but are not limited to Canada NDDC, Tech, Analytics, and Planning MSC, Canada Logistics, DSM, Brand, and Merchandising.

Who We Are Looking For
We're hiring a Marketplace Supply Chain (MSC)
Senior Manager, Supply Chain Digital Canada
to join our team This role is on the Canada Marketplace Supply Chain team within North America Supply Chain (NASC). As a Digital MSC Senior Manager, will bring strong supply chain, order management understanding along with analytical and influencing skills and working knowledge of logistics. They will be responsible for overseeing the strategic direction of the Marketplace Supply Chain, day-to-day operational aspects of our supply chain operations, ensuring speed and service Consumer performance, operational excellence and reliable and scalable Digital management processes. This role involves working with and influencing commercial, NASC MSC US and logistics partners while optimizing logistics cost to serve.

The Senior Manager will have experience with leading and influencing Nike Digital operational strategy, analyzing network health data and KPIs to drive performance improvements and building strong relationships with Partners and stakeholders

  • Strategic operational and people first leader
  • Enterprise mindset
  • Analytical and data driven decision maker
  • Growth and continuous improvement
  • Digital order flow expertise
  • Senior level communication and storytelling
  • Strong Excel and PowerPoint skills

Other Qualification Requirements Include

  • Possess a clear passion and experience in digital operations & execution in Supply Chain/E-commerce with minimum 5-7 years' experience in a leadership role directly managing a team
  • A love for team, collaboration, creative thinking with a strong sense of urgency
  • Systems experience in SAP, COGNOS, Tableau, will be an asset
  • Experience working cross-functionally within a large team.
  • Can-do demeanor with proven ability to adapt to changes in business needs or direction.
  • Bachelor's degree in Business, Supply Chain or related field or 4-6 more years of experience in lieu of a degree.
  • Strong verbal, written communication skills, ability to story tell and influence senior leadership stakeholders and other internal partners
  • Confident presentation, computer skills with experience using Outlook, Excel, PowerPoint and Keynote, proficiency strongly preferred.
  • Ability to travel if required (Less than 5-10%)

What You'll Work On

  • Strategy and Continuous Improvement - Leverage network performance and marketplace needs to drive order book management strategy and operational excellence. Develop and execute Peak Season Offense ensuring success of each key Consumer Moment. Annual strategic planning. Story tell strategy and performance
  • Data Driven Decision Making – establish Key Performance Indicators in alignment with NASC strategy and CA/NA marketplace needs. Create analytics ecosystem to monitor KPI and network health along with robust levers to read and react. Establish cadence for reporting out on NASC CA supply chain performance. Focus on service and cost
  • Stakeholder Management – Create robust cadence for Quarterly Business reviews and regular touch bases. Strengthen partnership with CA NDDC, Brimley LT, US based NASC MSC and Logistics partners.
  • Digital order flow management and Daily Operations – ensuring operational excellence and order pool health and proactive risk mitigation
  • People First Leader – Lead and create robust professional development framework for all CA MSC team members. Set clear expectations for all R&R on MSC in partnership with AGM, right sizing roles to ensure daily operational and marketplace needs are met
  • Daily monitoring of Digital order flow across multiple systems ensuring
  • Own end to end Digital lever management process to protect consumer experience
  • Ensuring operational readiness and successful execution of each Digital Launch and Brand moment
  • Peak consumer moment strategy and execution
  • Leverage existing reporting suite to track, identify and escalate potential risks in delivering digital consumer orders
  • Develop clear storytelling around how Supply Chain metrics are evolving as levers are being pulled
  • Daily performance management monitoring
  • Familiarity with Agile methodologies
  • Conduct business process analysis to identify areas for improvement, leveraging tools and methodologies such as process mapping, value stream mapping, and root cause analysis
  • Collaborate with stakeholders in Tech, Analytics, MSC, Planning, and NDDC to manage daily operations, understand business needs and requirements, and to gather input on process improvements
  • Develop and implement process improvements, including designing and testing new processes, and implementing changes to existing processes
  • Develop and maintain process documentation, including process maps, procedures, and training materials
  • Facilitate workshops and training sessions to educate stakeholders on new processes and procedures
  • Identify and mitigate risks associated with process changes, and develop contingency plans to ensure business continuity
  • Monitor and evaluate the effectiveness of process improvements, and make adjustments as needed
  • Collaborate with MSC business analysts and other stakeholders to develop and implement reporting solutions that support process improvements
  • Develop and maintain relationships with stakeholders across the organization, including business leaders, operations teams, and analytics partners

If this is you, please apply online with an updated copy of your resume (
in WORD or PDF format
) at your earliest opportunity. Selected candidates will be contacted for interviews.

In accordance with
the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and the City of Toronto's Accommodation Policy,
accommodation will be provided in all parts of the hiring process.
Applicants can make their needs known when contacted for interviews.