Parts / Service Advisor - Bannister GP Kia

1 week ago

Grande Prairie, Canada Bannister Automotive Group Full time $55,000 - $70,000 per year

Drive Your Career Forward with Bannister Grande Prairie Kia — We're Hiring a Parts / Service Advisor

Are you skilled at balancing customer care, technical support, and parts coordination? At Bannister Automotive Group, we're not just supporting service — we're building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada's Best Managed Companies, we're proud to be a family-owned group where your growth matters and your contributions are seen.

We're looking for a reliable, service-driven Parts / Service Advisor to join our team at GP Kia. If you thrive in a fast-paced environment and love delivering outstanding service from behind the counter and at the service desk, this could be the opportunity you've been waiting for.

The Drive Ahead

  • Greet service and parts customers, understanding their needs and concerns
  • Act as the liaison between customers, technicians, and the parts department
  • Provide accurate parts quotes, place orders, and manage invoicing
  • Schedule service appointments and prepare professional estimates
  • Coordinate parts availability with technicians for seamless repairs
  • Maintain inventory accuracy and support parts stock processes
  • Handle parts returns, warranty claims, and core processing
  • Follow up with customers post-service to ensure satisfaction and promote additional services

Performance Essentials

  • Minimum 1 year of experience in a dealership parts or service advisor role 
  • Strong customer service and communication skills, in person and by phone
  • Experience using DMS systems like PBS or CDK preferred (must be comfortable working in these systems) 
  • Solid knowledge of automotive parts, accessories, and service processes
  • Ability to multitask and stay organized in a fast-paced environment
  • Valid driver's license with a clean abstract
  • Full-time availability (approx. 40 hours/week), typically Monday to Friday

Bannister Accessories

  • Competitive wages based on industry benchmarks
  • Extended benefits package, including health, dental, and vision care
  • Group RSP contribution program for long-term financial support
  • Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
  • Ongoing training and professional development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.


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