Branch Manager

7 days ago

Calgary, Alberta, Canada Fort Garry Industries Full time $60,000 - $120,000 per year


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Branch Manager




Fort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. 

With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success

We are seeking a dynamic and customer-focused Branch Manager to lead the team at our Calgary location. 

Reporting to the President, this role will oversee day-to-day operational activities for the branch and execute key strategic and financial plans. The ideal candidate will be an established leader who is collaborative, organized and proactively ensuring customer service and satisfaction are a priority.

What You Will Do:

Drive revenue across all areas of the business, along with building
and maintaining relationships with key customers and accounts to satisfy
all customers' needsFind new opportunities for sales of new and existing productsReview and implement pricing strategies for key customers, including
maintaining and/or modifying pricing as required and ensuring customers are
adequately notified of price increases as neededEnsure customer orders are accurately filled, cores/products are
returned correctly, and warranty claims are processed in a timely mannerExecute annual budgets and deliver on key metricsCoordinate/manage annual physical inventory count, add, or delete
product categories, product lines, SKUs, and stocking quantities for the branchManage overall critical inventory requirements, overstocks, and obsolete
inventory etcSupport HR related people functions, including staffing levels,
hiring, on/off boarding, coaching, performance management, training, and
developmentMaintain branch/location appearance and general building
maintenanceParticipate in Meetings, Conferences, and Events as requiredComply with all necessary legislation and lawsUphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholdersChampion FGI's safety culture by ensuring staff are performing all duties within established procedures and practicesOther duties as required

What We Require:

Min. 5 years experience with Aftermarket/Heavy Duty parts in high volume customer service/retail sales setting with leadership/management responsibilities Demonstrated team-building experience that fosters a positive work environmentHands-on approach to ensure customer service is a priority with each transaction Demonstrated knowledge/experience of inventory monitoring
principles and general admin skills is considered a strong assetSolid verbal, written, presentation, and communication skillsValid driver's license with a clean abstract Sound decision-making skills and time management Physically able to lift up to 50 Lbs. if required 

What We Offer:

A highly competitive salary with an annual performance bonusCompany vehicleExtended health care and Health Spending AccountDental/Vision BenefitsSick Pay AllowanceEmployee Assistance ProgramsDPSP and RRSPCasual Dress CodeFun and supportive work environmentContinuous learning

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do, it's also the smart thing.

Please visit our careers page to see more job opportunities


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