Casual Housing Support Worker

Reports To: Homeward Bound Windsor Supervisor

Responsible To: Homeward Bound General Manager

About the YWCA: YWCA Prince Albert is a friendly and rewarding place to work. There are many opportunities for advancement for hard-working, positive, team-oriented people.

Responsibilities: Housing Support Workers are members of the Homeward Bound Oakdale team and work together to provide housing supports for clients in a flexible, compassionate, and responsible manner. 

Qualifications:

• Experience in human services, supportive housing, or with persons with disabilities/addictions;
• Knowledge and understanding of Indigenous culture;
• Valid Class 5 Saskatchewan Driver's License;
• Those without a Valid Class 5 Driver's License need not apply;
• Reliable transportation;
• Excellent written & verbal communication skills;
• Computer Skills (including Microsoft Office, email communication, & data entry);
• Must pass Criminal Record & Vulnerable Sector Check;
• Ability to work independently as well as part of a team;
• Excellent time management skills;
• Knowledge of person-centered, trauma-informed care and strength-based approaches is an asset;

Duties:

• Review communications board, emails, and log books when coming on shift;
• Maintain written and computerized records, compile reports, and complete other program documents (including case notes, statistics, letters, etc.);
• Provide transportation to client appointments;
• Provide culturally sensitive outreach, case management, counseling, and other needed services to clients;
• Provide individually tailored services to each client; housing placement, independent living skills, appointment escorts, home visits, and family counseling;
• Aid clients in their homes and the community to allow them to participate safely and as independently as possible with dignity and respect;
• Assist with building cleanliness and safety - escorting any unwelcome persons from the property when safe to do so, responding to incidents as needed, and awareness of emergency procedures;
• Assist co-workers when requested; 
• Be available for community members for mentorship and consultations;
• Notify appropriate individuals (on-call staff, Supervisor, Manager) and/or Authorities in the event of accidents or other critical incidents;
• Ensure critical incident reports are completed;

Specific Program Responsibilities:

• Conduct daily home inspections of key clients (fire/smoke alarm, safety issues, repairs, etc.) and maintain cleanliness;
• Develop case plans for each of the primary clients, and work with your designated supervisor to ensure yearly Person-Centered plans are completed;
• Help prepare the meal program with other team members with a specific focus on life skills development;
• Support the reaction team in facilitating daily/weekly in-house and community recreational outings/activities focused on development;
• Coordinate supports for primary clients including, but not limited to: hygiene, laundry, budgeting, cleaning, rent/expenses);
• Assist with weekly grocery shopping;
• Assist in managing client savings (maintain ledger, safe storage, monitoring);
• Participate in mandatory training such as First Aid, Naloxone, and Med Assist to safely and effectively perform duties;
• Advocate on behalf of clients within the community as needed; 
• Assist clients in transitioning into the program, or out depending on individualized plans (setting up an apartment, start-up groceries, communicating to the team);
• Complete Payworks and Client Documentation at the close of each shift;
• Be aware of the Homeward Bound environment and ensure it is safe, clean, and welcoming;
• Other duties as deemed necessary by management to ensure effective operation of Homeward Bound Oakdale;

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