Dispatcher

6 days ago

Langley BC VA E, Canada Maple Leaf Disposal Full time $30,000 - $33,000 per year

Dispatcher – Maple Leaf Disposal (Langley, BC)

Join the Lower Mainland's fastest-growing waste management company.

At Maple Leaf Disposal, we're proud to serve our communities with reliable, sustainable, and customer-focused waste and recycling solutions. As our operations continue to expand, we are seeking a Dispatcher who thrives in a fast-paced environment and values teamwork, communication, and accountability.

About the Role

The Dispatcher plays a key role in the daily success of our operations by coordinating drivers, optimizing routes, and ensuring every customer receives exceptional, on-time service. You will be part of a supportive, driven team that values proactive communication, efficiency, and problem-solving.

Key Responsibilities

  • Plan, organize, and optimize daily routes to meet customer needs while maintaining productivity and efficiency targets.
  • Schedule and assign drivers to routes, ensuring they have the right tools, equipment, and information to complete their assignments safely and efficiently.
  • Serve as the primary communication link between drivers, customers, and internal departments—including sales and operations—to ensure service excellence and real-time issue resolution.
  • Monitor progress throughout the day, anticipating and addressing route or equipment challenges to prevent service disruptions.
  • Maintain accurate and up-to-date information in the company's dispatch and routing systems.
  • Build and maintain strong, positive relationships with drivers and customers to ensure collaboration, trust, and transparency.
  • Support weekend operations.
  • Participate in daily check-ins with the dispatch and operations team to review service performance and opportunities for improvement.

Qualifications

  • Experience: Minimum 1–2 years of dispatch, logistics coordination, or route planning experience (waste industry experience an asset but not required).
  • Knowledge: Familiarity with Lower Mainland geography and municipalities is essential.
  • Skills:
  • Exceptional organizational and problem-solving abilities.
  • Clear and professional communication—both written and verbal.
  • Strong data entry accuracy and attention to detail.
  • Proficiency in Microsoft Outlook, Excel, and Word.
  • Attributes:
  • Calm under pressure and capable of making quick, sound decisions.
  • Team-oriented, dependable, and committed to operational excellence.
  • Customer-focused with a strong sense of ownership and accountability.

Compensation & Benefits

  • Full-time, permanent position Tuesday to Saturday
  • Competitive salary based on experience. $30.00 to $33.00
  • Benefits package available after 6 months of employment.
  • Opportunity for growth within one of the region's most dynamic waste management companies.

Job Type: Full-time

Pay: $30.00-$33.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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