Tenant Placement Clerk
3 days ago
Tenant Placement Clerk
Temporary Full-Time
(Approximately 6 Months)
Hastings County has a current vacancy for a Temporary Full-Time Tenant Placement Clerk in our Community and Human Services Department. Through commitment to established operating principles, this position is responsible to process all applications for social housing and to determine eligibility. It is also responsible for maintaining the social housing registry for Hastings County and tracking all vacancies.
Successful candidates are expected to embrace and abide by the Hastings County Community & Human Services operating principles and customer service-centered philosophies.
DUTIES:
- Assist applicants with completing applications for social housing.
- Conduct preliminary income and eligibility reviews, process application forms and investigate arrears for social housing.
- Assist with the operation of the Hastings County Social Housing Registry and maintain waiting list and arrears listings.
- Inform tenants that they have been successful in securing a social housing unit.
- Respond to tenant inquiries.
- Track move-ins and move-outs.
- Coordinate vacancy lists for Housing Services Staff.
- Creation and maintenance of files, both hardcopy and in an electronic database.
- Refer applicants to additional resources where appropriate.
- Administrative support for the non-profit and rent supplement housing programs as well as other program initiatives that may be implemented.
- Provide support to front counter reception by responding to inquiries.
- Other duties as may be required from time to time.
QUALIFICATIONS:
- Post Secondary School Diploma, Degree or Certificate in Human or Social Services, Office Administration or related field; or a designation from a recognized housing administration educator (ie. the Institute of Housing Management).
- One year prior experience dealing with low-income households in a social services environment.
- Knowledge of the Housing Services Act, Residential Tenancies Act and social housing procedures, especially as they relate to the management of centralized waiting lists for social housing.
- Knowledge of YARDI Voyager 7S and Rent Café.
- Strong computer knowledge including database management.
- Excellent organizational skills.
- Ability to effectively communicate both orally and in writing.
- Ability to apply discretion and good judgement when dealing with highly confidential and sensitive issues and situations.
- Strong interpersonal skills.
- Valid driver's license
ENHANCED QUALIFICATIONS:
- Tenant Placement experience
HOURS OF WORK: As per Article 19 of the Collective Agreement.
WAGE RANGE: $ 50, $ 55,184.91 / annum
Closing Date: Friday, December 5, 2025
"The County of Hastings is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please contact us if you require this posting in an alternate format. If contacted for an employment opportunity, please advise Human Resources if you require accommodation."
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