Food Service Manager

Grow your career with a company that shares your passion Our Campus Division has an exciting new opportunity to join the Sodexo team as our next Food Service Manager  located in Thunder Bay.

Salary: $60,000-70,000 (CAD)

At Sodexo, we're not just about food - we're about fueling futures. We create vibrant, inclusive spaces where students can thrive, connect, and discover who they are. From dining halls to digital experiences, we're here to make every day on campus unforgettable.  

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

How You'll Make an Impact:  

You will be responsible for leading and optimizing retail food operations at the site. You will oversee daily activities, work closely with the executive chef to deliver exceptional menu offerings and promotions, manage performance, and guide a high-performing team. Your efforts will ensure operational excellence, compliance with all standards, and a positive experience for customers, while driving the achievement of annual retail objectives.

As a Food Service Manager, you will: 

• Responsible for successfully coordinating and directing retail food operations for the site
• Direct daily operations including working with the executive chef on menus and promotions, purchasing/ordering, inventory, scheduling
• Manage financials for the retail program including labour cost, food cost, inventory, equipment and materials
• Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
• Ensure that the annual retail objectives are achieved
• Maintain operating standards and implement quality improvements
• Promote and assist in the marketing of the retail program
• Constant analysis of the retail performance; identifying efficiencies and areas of opportunity
• Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
• Ensure compliance to all Food Safety and Physical Safety Policies and Procedures

What You'll Need to Succeed: 

• Minimum 2 years' experience in a busy retail environment In a management role
• Ability not only to lead the team to deliver on an innovative and high-quality retail program, including branded concepts, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students' expectations.  
• Experience in running and evaluating successful promotions
• Ability to work under pressure in a fast paced, team-centric and safety driven environment
• Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
• Proven cash handling experience
• Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
• Ability to work, problem solve and provide solutions independently
• Genuine desire to provide customer service experiences beyond expectations
• A passion for food, people and service excellence
• A genuine desire to grow and learn

What Makes Sodexo Different: 

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer: 

• Flexible work environment   
• Competitive compensation & great employee benefits  
• Training and development programs   
• Countless opportunities for growth   
• Corporate responsibility & sustainability   
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here 
• And so much more      

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.   

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.   

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment. 

Thank you for your interest in Sodexo. 

Please note that only those candidates under consideration will be contacted.  

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social 

Instagram: @SodexoCanada 

LinkedIn: Sodexo Canada Careers 

Facebook: Sodexo Canada 

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