Consultant, Defined Benefits Pension Administration
1 week ago
Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Pension Administration Consultant leads the operational performance for assigned clients and is expected to meet and exceed contractual performance standards and defined operational measures. This position is responsible for ensuring that all work in process is completed in a timely manner and to a quality level consistent with the plan sponsor and member expectations. This includes planning, scheduling and project management, capacity and utilization management, the delegation of tasks to meet objectives, and tracking the status of work in progress. The incumbent is responsible for identifying improvements in operations that will result in year-over-year operational workload efficiencies for their client group. This position also acts as a resource to clients, third-party administrators and all internal shared services that impact the day-to-day operations. In addition to managing written and verbal communications with clients, the incumbent facilitates meetings, conducts ad hoc conversations and at times acts as the primary contact with clients.
- Manage strategy and planning for pension administration operations analysis resources (identify and implement operational improvements)
- Coordinate client operations
- Facilitate weekly operational meetings
- Consulting with clients
- Verify and review benefit calculations and annual statements specific to pension plans according to standards and procedures
- Take part in the training of team members
- Provide support to administrators and/or members for more complex cases
As part of a market-leading team, you will help create tangible results for our clients by applying innovative and effective solutions within our Pension Administration group.
Skills and experience that will lead to success
- 5 years in defined benefit pension plan administration
- Experience in operations and in coaching others and optimizing their work
- Knowledge of MS Office Suite (Word, Excel and PowerPoint)
- Experience in project management is an asset
- French / English bilingualism is required due to the frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally
- Bachelor's degree in Actuarial Science, Mathematics, Accounting Science or Business Administration or equivalent work experience, in a relevant industry.
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
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