Director, Plan Administraton

About Us

Join the Plannera Team: A Career with Purpose. A Future with Possibilities.

Join our team of passionate pension and benefits professionals dedicated to helping members build a secure financial future Plannera Pensions & Benefits (Plannera), formerly known as the Public Employees' Benefits Agency, is on the lookout for talented individuals to become part of our dynamic team of 150 employees. Headquartered in Regina, Saskatchewan, Plannera oversees $17 billion in assets across 11 pension plans and 16 benefits programs in the province. As a not-for-profit corporation, we take pride in administering two of Canada's top 100 pension plans—the Public Employees Pension Plan (PEPP), the country's largest defined contribution plan, and the Municipal Employees' Pension Plan (MEPP). We serve over 900 employers and more than 105,000 plan members, everyone from small-town firefighters to crown corporation executives.

The Opportunity

The Director, Plan Administration role oversees the delivery of MEPP and PEPP pension program services, ensuring exceptional member experiences, strong operational practices, and compliance with regulatory and governance requirements. Reporting to the Chief Operating Officer / Executive VP of Member Services, this position is pivotal in driving innovation and consistency in how Plannera administers its plans and serves its members.

As Director, you will be responsible to:

• Oversee and continuously improve the administration of MEPP and PEPP to ensure exceptional member service and operational excellence.
• Research, analyze and provide recommendations on pension administration initiatives for presentation to pension governing bodies.
• Apply the ADKAR change model by gathering input from Managers and Supervisors to inform process and project design, building advocates and supporters of change initiatives.
• Lead the development and continuous improvement on client service initiatives, including standardized processes and project selection.

Ideal Candidate

You will be:

• A service-focused leader who can translate member needs into efficient, high-quality pension administration.
• A trusted advisor with deep knowledge of pension administration, governance, and policy frameworks.
• A collaborative leader who builds internal capability, empowers teams, and champions innovation in member service.
• A change leader who embeds process improvements and secure practices across pension delivery.

We are looking for a leader with a proven track record in pension administration and member service innovation. Typically, the knowledge and experience required to achieve the above is obtained through a combination of:

• Extensive experience in pension or benefits administration leadership within complex organizations.
• Practical experience with plan governance and service delivery models.
• Advanced education in business administration, public administration, or a related field.

Please briefly indicate in your cover letter the reasons you are interested in, and qualified for, this position.

Why Choose Plannera?

• Industry Leader: Plannera is recognized as a leader in pension and benefit administration, providing personalized service and consistently achieving high member satisfaction scores.
• Global Partnerships: Our investment fund managers collaborate with some of the world's leading fund managers, providing strong and diversified pension plan funds.
• Diversity and Inclusion: We believe in the strength of diversity and inclusion. Join a team that values and celebrates the unique perspectives each member brings.
• Making a Difference: As a Plannera employee, you'll have the opportunity to contribute to the success of our organization and make a meaningful difference in the lives of our members.

What We Offer

• A competitive salary that reflects your expertise
• Comprehensive benefits package including pension to secure your financial future
• Career development, advancement and learning opportunities
• Flexible work arrangements
• Vacation, scheduled days off (SDO) and other types of leave to support your well-being

Ready to embark on a fulfilling career journey with Plannera? Showcase your expertise and dedication to financial security by applying today. Let's build financial futures together

Closing Date: October 31, 2025