Senior Manager, Crisis Management

1 day ago

Toronto, Ontario, Canada Aviva Full time

Experience Aviva
 

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
 

At Aviva Canada, we put people first—our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We're not just about insurance; we're about making a real difference by protecting what matters most.



The Opportunity
 

We're looking for a Senior Manager, Crisis Management to lead and strengthen our crisis management framework, ensuring Aviva Canada is prepared for and resilient to incidents and emergencies. This role is critical to safeguarding our operations and supporting business continuity.
 

As a strategic leader, you'll work closely with internal and external stakeholders, influence senior decision-makers, and ensure compliance with regulatory requirements—all while driving a culture of readiness and resilience.


 What you'll do
  • Lead and enhance Aviva Canada's crisis management program and response plans to meet business and regulatory requirements (OSFI E-21).
  • Act as the primary facilitator during incidents, leading Bronze and Silver Crisis Management Teams and ensuring timely decisions.
  • Ensure compliance with standards and maintain effective controls to manage operational and regulatory risks.
  • Partner with senior leaders and external stakeholders to embed crisis readiness and promote a culture of resilience.
  • Deliver training, simulations, and awareness programs, and track KPIs to measure program effectiveness.
  • Monitor emerging risks and implement corrective measures following major events.


What you'll bring
  • A degree in crisis management, emergency management, business continuity, or a related field.
  • 5+ years of hands-on experience in crisis management, emergency management, or business continuity.
  • Strong leadership and communication skills, with the ability to influence and inspire senior stakeholders.
  • A proven track record of managing major incidents in complex organizations.
  • Exceptional writing and presentation skills to communicate clearly and confidently.

     
What makes you stand out
  • Experience in insurance or financial services.
  • Professional certifications like CBCP, PMP, or similar.
  • Bilingual in English and French.
  • Familiarity with regulatory environments or working with regulatory bodies.

     
What you'll get
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model.
  • Outstanding career development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

  • Manager, Crisis Management

    1 week ago

    Toronto, Ontario, Canada The Canada Life Assurance Company Full time $76,400 - $141,400

    Permanent Full Time -We are looking for a Manager, Crisis Management.The Manager, Crisis Management will support the Director, Crisis Management in developing and overseeing the enterprise incident and crisis management framework for the Canadian business segment.This first line of defence role will assist in coordinating the response to incidents and...

  • Manager, Crisis Management

    1 week ago

    Toronto, Ontario, Canada Canada Life Full time $76,400 - $141,400 per year

    Permanent Full TimeWe are looking for a Manager, Crisis Management.The Manager, Crisis Management will support the Director, Crisis Management in developing and overseeing the enterprise incident and crisis management framework for the Canadian business segment.This first line of defence role will assist in coordinating the response to incidents and crises...

  • Senior Manager, Crisis Management

    2 days ago

    Toronto, Ontario, Canada TD Full time

    Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Risk ManagementPay Details:$108,800 - $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...

  • Senior Manager, Crisis Management

    23 hours ago

    Toronto, Ontario, Canada TD Full time $108,800 - $163,200 per year

    Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Risk ManagementPay Details:$108,800 - $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...

  • Crisis & Resource Counsellor (2025-506-CC)

    1 week ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time $57,961 - $59,944 per year

    Competition # CC)Crisis & Resource Counsellor CC)Employment Type:Permanent Full Time, Bargaining Unit (1 Vacancy)Work Hours:37.5 hours/week Monday - Friday 12pm - 8pm with occasional weekend/holiday coverageWork Setting:HybridSalary:External Rate: $57,961.88Internal Rate: $59,144.78Application Deadline:December 05, 2025, by 11:59 pmProgram Overview –...

  • Crisis & Resource Counsellor (2025-506-CC)

    1 week ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time $59,761 per year

    Competition # CC) Crisis & Resource Counsellor CC) Employment Type: Permanent Full Time, Bargaining Unit (1 Vacancy Work Hours: hours/week Monday - Friday 12pm - 8pm with occasional weekend/holiday coverage Work Setting: Hybrid Salary: External Rate: $57,961.88 Internal Rate: $59, Application Deadline: December 05, 2025, by 11:59 pm...

  • Vice President, Regulatory and Financial Crisis Management, Capital Markets

    1 week ago

    Toronto, Ontario, Canada BMO Capital Markets Full time US$80,000 - US$100,000 per year

    BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsThe Vice President will work directly with the Director, Regulatory Engagements (OCOO) and will be accountable for the following:...

  • Senior Property Manager

    2 weeks ago

    Toronto, Ontario, Canada GIA Property Management Ltd. Full time $120,000 - $140,000 per year

    Location: Greater Toronto AreaCompensation: $100,000–$115,000 Base Salary + Benefits + Mileage + Performance Incentives + Client Acquisition BonusType: Full-Time, PermanentLicense Required: CMRAO General Licence (Mandatory)About GIA Property ManagementGIA Property Management Ltd. is a rapidly growing, boutique condominium management firm serving...

  • Senior Condominium Manager

    1 day ago

    Toronto, Ontario, Canada Melbourne Property Management Full time $80,000 - $90,000 per year

    ABOUT USMelbourne Property Management is a Toronto-based firm serving the Ontario market. It is built on over 100 combined years of our team's experience in the property management industry. Melbourne Property Management aims to create a sense of community within each condominium we manage, in the same way that the City of Melbourne focuses on being one of...

  • Senior Project Manager

    1 week ago

    Toronto, Ontario, Canada Investment Management Corporation of Ontario Full time $120,000 - $180,000 per year

    At IMCO, our talent is among the best IMCO offers a uniquely stimulating and rewarding environment where you can help build and drive organizational transformation, all while seeking to challenge yourself, learn, and grow your career.We offer a culture of collaboration and passion, creating unwavering value for the clients we serve. Our vision is to be the...