Project Coordinator
1 week ago
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Project Coordinator - Product Support
WHY JOIN US?
- 100% Employer funded health, dental, and vision coverage
- RRSP matching program
- Competitive wages and flexible vacation
- Family-operated business
- Retention Bonus
Ketek Group Inc:
From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region's oil and gas, mining, construction, and municipal sectors.
POSITION BACKGROUND
The Project Coordinator – Product Support
provides essential project support to the Project Management team. Working
closely with the Client Solutions team, this role contributes to the
development of action plans and coordinates a variety of tasks, including
addressing client requirements through Ketek equipment, supply chains, or
distribution channels. Key responsibilities include scheduling, documentation
management, administrative duties, and supporting business development in both
new and existing regions. This role also involves managing client requests,
balancing both internal and external responsibilities, and promoting Ketek
products and services by identifying solutions that meet client needs.
The
Project Coordinator works collaboratively with team members to ensure the
highest levels of customer satisfaction while supporting the success of field
operations. This position is accountable for ensuring projects are completed
safely, on schedule, within budget, and in compliance with applicable
standards, specifications, and regulatory requirements.
CORE DUTIES
Business Development
·
Prospect for potential clients and convert them
into increased business opportunities
·
Present new products and services to improve
existing relationships.
·
Engage internal and external contacts.
·
Establish and promote excellent relationships
through clear and accurate communication.
·
Attend project and onsite safety meetings as
needed to provide leadership and support for the project scope.
·
Attend industry functions, including conferences
and association vents, and contribute information and feedback on upcoming
market trends to present to team members.
·
Assist in product awareness on the Ketek website
and through Social Media
·
Assist/Create targeted social media campaigns to drive traffic to the
Company website and generate leads.
·
Screen potential business deals by analyzing market strategies and
evaluating options
Project Support-Services
- Communicate project details as required.
- Create travel and accommodation
arrangements for field Employees for services. - Ensure Employees are activated
on site (where required) and have completed site orientation(s). - Maintain all site invoicing
requirements as directed by the Project Manager. - Maintain project and
administrative files, including daily Labour, Equipment, and Materials
(LEMs) and cost tracking sheets for invoicing and Client requests. - Manage the resources to stay on
schedule and/or monitor the deliverables. - Support Project Managers in the
preparation of reports and site mobilization requirements. - Coordinate material lists,
shipping, receiving and procurement. - Assist on handling issues
related to Ketek Group products and/or distributor products. - Assist in resolving product-related
issues by identifying and providing effective solutions for clients
Daily Project Management
- Promote and establish excellent
client-based relationship. - Organize, instruct, and ensure
projects are completed in a safe manner, on time and on budget. - Closely monitor job schedules
and budgets. - Provide accrual and forecast
reports to client when requested. - Coordinate development of
manuals, technical data, and sustainability reports. - Assist in development of
quotations, research and development projects and bring forth creative
initiatives.
·
Actively strive to ensure a positive, safe work environment with high
employee morale.
- Communicate proactively any
risks or restraints with project stakeholders. - Utilizing conflict resolution
skills to address safety concerns from employees, subcontractors, and
government agencies. - Ensure that all of Company
policies and Occupational Health and Safety regulations are being followed. - Prepare information for invoice
creation and audit for accuracy prior to release.
Other
Duties
·
Actively engage in leadership and professional
development opportunities throughout the year to support continuous growth
- Submit timely reports
and prepare presentations/proposals as assigned. - Successfully complete safety training as
required on an ongoing basis. - Observe all safety procedures
and use proper Personal Protective Equipment. - Ensure that all of Company
policies and Occupational Health and Safety regulations are followed. - Represent the Company in a light that is
commensurate with the values of Management and the Corporate Vision and
Mission Statements.
Duties,
responsibilities and activities may change or new ones may be assigned at any
time with or without notice.
QUALIFICATIONS AND SKILLS
- Minimum 2 year of administrative
experience. - Minimum 2-year experience with related industrial
sector
·
Valid Class 5 Drivers License and clean drivers
abstract
·
High School diploma and secondary education
(Degree or Diploma).
- Fluent in the English language
(reading, written, spoken). - Ability to deal with the public
in a positive, courteous, and respectful manner. - Ability to handle multiple
tasks and frequent demanding deadlines. - Strong work ethic and
organizational planning skills with attention to detail. - Ability to work independently
or as part of a team. - Effective verbal and listening
communication skills
·
Strong work ethic and organizational planning
skills with attention to detail.
Preferred
·
Post-secondary education or a trade/technical
certificate.
·
A minimum of 2 years of experience within Ketek
Group Inc.
·
Experience and knowledge of Company equipment (or similar).
·
Intermediate MS Office skills (Excel, Word,
PowerPoint)
·
Management experience in related sectors,
environmental, industrial, development
WORKING CONDITIONS
Physical Demands
- Regularly required to
stand/sit, talk/hear, use hands/fingers to operate a computer and
telephone, stoop, and kneel. - Prolonged exposure to computer
screens.
Work Environment
- Office environment (90%), field
environment (10%). - May be required to work
weekends and outside of regular office hours - May be required to travel for
meetings, conferences, and related business activities. - On call 24/7
- Pre-Access drug and alcohol
testing may be required for client site specific visit
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