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Frame Stylist

2 weeks ago

Hamilton, Ontario, Canada Eastgate Optometric Clinic Full time $40,000 - $60,000 per year

About the Role:

LivingHope Vision Clinic is seeking a friendly, motivated, and detail-oriented Frame Stylist / Optometric Assistant to join our team. The ideal candidate has a passion for helping patients, an eye for style, and a commitment to providing exceptional customer service in a fast-paced clinical setting.

Key Responsibilities:

  • Provide a warm, positive patient experience throughout their visit
  • Assist patients with frame and lens selection based on style, comfort, and prescription needs
  • Record quotes and patient details accurately in our EMR system (OD Pro experience preferred)
  • Place glasses orders and follow up with suppliers for timely delivery
  • Verify lens prescription accuracy and quality using a lensometer before dispensing
  • Perform opening and closing procedures, including equipment setup and maintenance
  • Perform pre-testing procedures using equipment such as:
  • Auto-Refractor
  • Optomap (Digital Retinal Imaging)
  • FDT Screening
  • Non-Contact Tonometer
  • Lensometer
  • Manage patient check-in/check-out, appointment scheduling, and phone/email communications
  • Conduct contact lens training for new wearers
  • Maintain clean and organized exam rooms and assist with general cleaning duties (dusting, mirrors, vacuuming, etc.)
  • Handle administrative tasks including faxes, scanning, voicemail management, and email responses
  • Support the optometrist and team to ensure smooth daily operations

Qualifications:

  • Strong customer service and communication skills
  • Basic computer literacy and ability to learn new software
  • Ability to multi-task and stay organized in a busy clinical environment
  • Professional, reliable, and open to feedback
  • Previous optical or optometric experience is an asset

Why Join Us:

  • Supportive, team-oriented work environment
  • Hands-on training and opportunities for growth
  • Meaningful role in improving patients' eye health and confidence

How to Apply:

If you're passionate about vision care and love helping people find the perfect pair of glasses, we'd love to hear from you

Please submit your resume and a brief cover letter through Indeed.No phone calls please, only qualified applicants will be contacted.

Job Type: Full-time

Pay: $17.60-$24.75 per hour

Expected hours: No more than 40 per week

Work Location: In person