Receptionist

1 day ago

Toronto ON MB P, Canada Yorkdale Dufferin Mazda Full time

About Us:

At Yorkdale Dufferin Mazda, we take pride in delivering exceptional service and a welcoming environment to every guest. We're looking for a friendly, professional, and organized Receptionist to be the first point of contact for our dealership.

Position Overview:

The Receptionist is responsible for greeting customers, handling telephone communications, managing basic administrative tasks, and ensuring the front desk and reception area operate smoothly. This position plays a key role in creating a positive first impression for our customers and supporting daily dealership operations.

Key Responsibilities:

  • Operate a multi-line phone system and direct calls to the appropriate department in a courteous and professional manner.
  • Take accurate messages and relay information promptly.
  • Greet and assist walk-in customers and visitors.
  • Distribute incoming mail and faxes; coordinate courier pickups and deliveries.
  • Process customer payments, petty cash, cheque requisitions, and assist with customer accounts.
  • Respond to emails and inquiries in a timely and professional manner.
  • Maintain the cleanliness and presentation of the reception and waiting areas.
  • Handle basic data entry, filing, and clerical duties as assigned.
  • Support the Parts and Sales departments with administrative tasks, including dealer trade invoicing and vehicle inventory updates.
  • Assist with daily licensing and documentation when required.

Qualifications:

  • Previous experience as a receptionist or in customer service (automotive experience an asset).
  • Excellent communication and interpersonal skills, both verbal and written.
  • Professional appearance, friendly personality, and strong attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Experience with ADP/CDK or similar dealership management systems is an asset.
  • High school diploma or equivalent required.

Why Join Us:

  • Competitive compensation
  • Supportive and team-oriented workplace
  • Opportunity to grow within the automotive industry
  • Work for a reputable Mazda dealership recognized for its customer service excellence

Working Conditions:

  • Fast-paced dealership environment
  • Extended periods of sitting and telephone use
  • Evenings and weekends required

Job Types: Full-time, Permanent

Pay: $17.75-$18.75 per hour

Benefits:

  • Dental care
  • On-site parking
  • Vision care

Experience:

  • Customer service: 1 year (required)
  • Receptionist: 1 year (required)

Language:

  • English (required)

Work Location: In person

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