Dispatcher
2 weeks ago
About us
We are a towing and roadside assistance company. We are a professional, customer-centric, supportive, and our goal is to Provide excellent customer experience.
Our work environment includes:
- Work-from-home days
- Some office days whenever dispatch office is work ready.
- Growth opportunities
Responsibilities:
- Coordinate and schedule transportation services for a fleet of five tow trucks.
- Utilize phone systems to communicate with drivers, customers, and other stakeholders
- Perform data entry tasks to update and maintain transportation records
- Utilize transportation management systems such as Towbook, Ram app, tracking software
- Collaborate with third-party logistics providers (3PL) to optimize transportation processes
Experience:
- Previous experience in transportation management or dispatching is preferred
- Familiarity with fleet management practices and procedures
- Proficiency in using phone systems for communication purposes
- Strong data entry skills with attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.
Job Types: Full-time, Part-time
Pay: $17.00-$20.00 per hour
Expected hours: No more than 32 per week
Benefits:
- Casual dress
- Dental care
- Life insurance
- Work from home
Application question(s):
- Do you live in either Calgary or Airdrie?
Experience:
- dispatching: 1 year (preferred)
Location:
- Airdrie, AB T4A 2H5 (preferred)
Work Location: In person
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