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Parts Specialist

2 weeks ago

Calgary AB TE P, Canada Foremost Full time $60,000 - $80,000 per year

Foremost has an immediate opening for a full-time Parts Specialist based in Calgary, Alberta. In this role, you'll be responsible for managing customer parts requirements for drilling rigs and off-highway vehicles. You'll play a key role in strengthening customer relationships and ensuring exceptional service delivery. Reporting to the Customer Support Supervisor, this position is ideal for a motivated self-starter who thrives in a fast-paced, customer-focused environment.

Responsibilities

  • Build and maintain strong, long-term relationships with new and existing customers.
  • Respond promptly and accurately to customer inquiries, providing pricing, delivery quotations, and order updates.
  • Ensure customer satisfaction through proactive communication and follow-up.
  • Collaborate with the Parts Specialist team to share knowledge and maintain high service standards.
  • Expedite customer orders and manage backlogs efficiently.
  • Provide scheduled after-hours parts support as required.
  • Track and follow up on lost sales opportunities.
  • Perform additional duties as directed by the Customer Support Supervisor.

Qualifications

  • Minimum 1 year previous parts sales experience is required.
  • Background in heavy-duty equipment or industrial manufacturing preferred.
  • Parts Technician certification is considered an asset.
  • Strong customer service skills with a focus on technical and mechanical understanding.
  • Demonstrated ability to learn quickly and grow within an organization.
  • Proficiency with Microsoft Office applications.
  • Excellent organizational, interpersonal, and communication skills—both written and verbal.

What we Offer

  • Competitive Compensation.
  • In-depth Safety Program. Safety First. Always.
  • Flexible, robust benefits for you and your family.
  • Paid Vacation.
  • Health, Dental & Disability Benefits.
  • Company-Matched RRSP or Pension.
  • Wellness Programs & Employee Support Programs.
  • Collaborative Team Environment.
  • Tuition Reimbursement & Apprenticeship Opportunities.
  • Career Development & Paid Training Opportunities.

About Foremost

Foremost is a large and diverse mobile equipment manufacturer, specializing in Canadian equipment for oil & gas, mining construction, agriculture, water well and vacuum truck markets. With a solid reputation dating back to 1940, over 600 employees across Alberta and a unique depth of expertise, Foremost is a company with great people, great products and a great future. We have adapted, invented, and evolved all of our products with a view to make them more valuable and profitable for our customers. For more information about Foremost, visit