Supervisor of Program Services

Position: Supervisor of Program Services
Type: Indeterminate, Full-Time (35 hours/week)
Start Date: August 11, 2025
Probation: One (1) Year
Location: Kahnawake Mohawk Territory, QC
Salary: 95K (Negotiable)

About Step by Step

Step by Step Child and Family Center is a holistic, Indigenous-led organization serving children and families on the Kahnawake Mohawk Territory. We are deeply committed to inclusive early childhood education grounded in peace, strength, and openness. With low teacher-student ratios, a deeply collaborative and respectful work culture, and a leadership team that values your growth, Step by Step is more than just a workplace — it's a place to make a lasting impact in a supportive community.

Job Summary

Reporting directly to the Executive Director, the Supervisor of Program Services is responsible for leading, coordinating, and managing educational programs at Step by Step. This role ensures that all programs reflect the organization's Vision, Mission, and Mandate, and meet the holistic needs of children and families through inclusive, culturally responsive, and developmentally appropriate practices.

As a senior leader, the Supervisor of Program Services plays a key role in shaping team cohesion, mentoring educators, ensuring program excellence, and guiding inclusive practices in collaboration with families, resource teams, and classroom staff.

Key Responsibilities

• Provide leadership and oversight for all program staff, supporting the implementation of high-quality early childhood education.

• Foster strong team dynamics, ensuring respectful collaboration and clear communication among staff, families, and stakeholders.

• Coordinate professional development for educators, aligned with current best practices and cultural priorities.

• Support inclusive and individualized program planning for children with varying needs, in collaboration with the Resource Team.

• Ensure adherence to Step by Step's internal policies, quality standards, and child development frameworks.

• Participate in strategic planning and represent Step by Step in relevant partnerships and networks.

• Promote a culture of accountability, learning, and continuous improvement across all program teams.

Why Join Step by Step?

Step by Step Child and Family Center is more than just a workplace — it's a vibrant, values-driven community where your work matters. Here are just some of the reasons professionals choose to build their careers with us:

Purpose-Driven Mission
Be part of an Indigenous-led organization that is rooted in community, culture, and connection. Every day you contribute directly to the well-being and growth of children and families, supporting generational healing and holistic development.

Low Child-to-Educator Ratios
Our classrooms are intentionally structured to allow for meaningful relationships, personalized care, and high-quality early learning experiences. This means less burnout and more time to do your job well.

Collaborative & Respectful Team Culture
Join a team where your voice matters, collaboration is encouraged, and staff support each other. We foster a culture of mutual respect, where leadership is shared and trust is built.

Professional Growth & Leadership Pathways
Whether you are an emerging educator or a seasoned leader, Step by Step offers you space to grow. We support professional development, mentorship, and the opportunity to shape programs, influence policy, and lead change.

Holistic & Inclusive Approach
Our work honors the full child — body, mind, spirit, and culture. We integrate Indigenous knowledge with best practices in early childhood and inclusive education to ensure children of all abilities thrive.

Work-Life Balance & Flexibility
We offer generous vacation, flexible scheduling options when possible, and a focus on staff wellness. Our wellness budget, mental health supports, and collaborative scheduling all reflect our respect for the whole person — not just the employee.

Cultural Grounding
Working at Step by Step offers a deep connection to Mohawk values and community. Whether you are from Kahnawà:ke, another Indigenous nation, or an ally from outside the territory, your learning and participation in our cultural framework is encouraged and supported.

Community Impact
The work you do here has a ripple effect. By supporting children and families, you're contributing to stronger communities, increased educational success, and cultural continuity for generations to come.

Competitive Benefits
We offer:

• Competitive Salary

• Extended vacation

• Comprehensive health and dental benefits

• Pension plan after 6 months

• $500 annual wellness fund

• Ongoing training and PD opportunities

Qualification Requirements

Education & Experience

• Bachelor's Degree in Education or Teaching Certificate (Brevet d'enseignement)

• Minimum 5 years of experience in inclusive early childhood education

• Experience in a supervisory or leadership role within a childcare or education setting

• Certification in Childcare Management is an asset

• Valid CPR, First Aid, and Epi-Pen certification

• Circle of Security training (or willingness to obtain)

• Clean criminal record in areas relevant to working with children

Skills & Competencies

• Strong leadership, mentorship, and team-building skills

• Ability to lead with empathy, cultural sensitivity, and professionalism

• Experience supporting children with disabilities and social-emotional challenges

• Deep understanding of early childhood curriculum development and inclusive practices

• Excellent written and oral communication skills

• Proficiency in Microsoft Office and relevant management tools

• Knowledge of Kanien'kéha culture and language is an asset; willingness to learn is essential

• Bilingualism (English and French) is an asset

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