Shop Manager

5 days ago

Toronto, Ontario, Canada Colibri Tattoo and Piercing Full time $40,000 - $80,000 per year

Company Description

Colibri Tattoo and Piercing is one of Toronto's biggest, most prominent tattoo studios, with four locations spanning across the city. We offer a variety of artists and styles of tattoos to choose from. We continue to grow and are looking for a Manager to join our team.

Job Description

Some of your duties as Shop Manager include:

  • Answering phone calls and replying to client e-mails and inquiries on social media (Instagram, Google, etc.) in a timely manner

  • Maintaining a transparent and positive work environment for the artists and the clients.

  • Interacting with clients from their arrival to the shop, to cashing them out and providing them with the necessary aftercare information.

  • Simple financial reporting daily (calculating sales, managing deposits left by clients)

  • Maintaining the cleanliness of the shop (sweeping, changing trash, keeping items stocked)

  • Weekly inventory management

  • Overseeing the studio's schedule and corroborating with artists to book appointments.

Experience/Skills Requirements:

  • Customer Service: 3 years min. (required)

  • Management: 2 years (preferred)

  • Problem-solving and resourceful

  • Strong communication skills (strong English required, bilingual/multilingual is a bonus)

  • Knowledge of the tattoo/piercing process (having tattoos and piercings is a strong bonus)

Salary and Schedule

The starting wage is from $20/hr (full-time) with room for growth based on performance.

11am-8pm Tuesday-Sunday with Saturdays off.

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