Senior Sales Engineer

Location: Strong preference for people based in either Toronto or Vancouver, Canada

Engagement Type: Independent Contractor / Fractional Engagement

Lead of Engagement: Senior Vice-President, Revenue

What We Do:

iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom brands to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations.

For 25 years, we've been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17BN in sales last year, handling nearly 60 million invoices and more than 28 million activations, and are used by more than 370,000 professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit

About the Engagement

We are seeking a seasoned Senior Sales Engineer (Independent Contractor) to provide specialized consulting services in support of our enterprise SaaS offerings.

This engagement operates at the intersection of technology, business strategy, and client enablement. The successful person will collaborate with our leadership, enterprise customers, and internal stakeholders to design and deliver scalable, high-impact solutions.

This is a strategic consulting engagement ideal for a results-driven professional who combines technical fluency and business acumen in this high-visibility engagement that influences go-to-market strategy and enterprise transformation.

Scope of Services

Customer Engagement & Solution Design

• Conduct technical discovery sessions to understand client environments, integration needs, and desired business outcomes.
• Design and deliver end-to-end solution architectures, product demonstrations, proofs-of-concept (PoCs), and ROI analyses that clearly articulate value and differentiation.
• Conduct joint technical workshops and architecture sessions with customer IT and business teams to validate solution fit and scalability.
• Act as a trusted technical advisor, providing best practices and recommendations for process optimization and change enablement.

Cross-Functional & Product Collaboration

• Work alongside Product, Technology, Customer Success, and Professional Services teams to align customer requirements with roadmap capabilities and delivery constraints.
• Deliver structured feedback from field engagements to support product positioning and competitive strategy.
• Collaborate with Sales and Marketing teams to refine value messaging, demos, and industry narratives that resonate with vertical specific audiences (telecom, retail, etc.)

Sales Strategy & Metrics Support

• Support sales opportunity qualification, solution design, and technical validation throughout the sales cycle.
• Contribute to pipeline development and influence revenue attainment through improved win rates, technical validations, and customer advocacy.
• Build and maintain trusted relationships with key client decision-makers, including CIOs, CTOs, and Operations leaders.

Technical Leadership & Innovation

• Maintain strong hands-on fluency in SaaS architecture, APIs, data integration, and cloud environments (AWS, Azure, GCP).
• Stay current on market and industry trends in telecom, retail, and AI-driven automation.
• Develop and maintain demo environments, reusable templates, and technical best practices that support repeatable success.

Thought Leadership & Knowledge Contribution

• Represent your expertise in enterprise SaaS transformation during client sessions, webinars, or industry discussions as appropriate.
• Document lessons learned and contribute to internal knowledge-sharing resources that enhance organizational capability.

Experience & Qualifications

• 10+ years of experience providing Sales Engineering, Solutions Consulting, or Technical Pre-Sales services in enterprise SaaS or related technology environments.
• Proven success in supporting complex enterprise sales cycles (typically 6–12 months).
• Deep understanding of enterprise workflows, integrations, APIs, and data systems, particularly in retail or telecom.
• Exceptional presentation and storytelling skills, engaging both technical and executive audiences.
• Strong business acumen, with the ability to connect technical solutions to financial and operational outcomes.
• Demonstrated ability to translate complex technical concepts into clear business value narratives.
• Experience with one or more major cloud providers (AWS, Azure, GCP) or relevant certifications preferred.
• Bachelor's degree or equivalent professional experience in Business, Computer Science, MBA or Engineering.

Engagement Details

• Engagement Type: Independent contractor / fractional consulting arrangement.
• Duration: Initial term to be defined (approx. 8-12 months), with potential for renewal based on mutual agreement and project scope.
• Compensation: Competitive hourly consulting rate, commensurate with experience and deliverables.
• Location: Preference given to people in Toronto or Vancouver, Canada, with flexibility for virtual or client-facing sessions as required.

This opportunity is best suited to an independent consultant or fractional professional who thrives on designing technical solutions, engaging executive stakeholders, and helping enterprise clients achieve transformation through SaaS innovation.

If you excel at blending technical expertise with business insight, we'd love to connect.

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