Community Connections Coordinator

Job Title

Community Connections Coordinator

Reports To

Community Connections Manager

Position 

Full-Time

Languages 

Fluent in English; Additional languages are an asset 

Annual Salary 

$43,680 - $47,840

Job Summary

Working under the direction of the Community Connections Manager, the Community Connections Coordinator is responsible for MAGMA volunteer recruitment, communications and program development.

Core Position Responsibilities

Volunteer Support

• Recruits, screens and selects volunteers
• Develops and facilitates appropriate training for all volunteers
• Matches volunteers with newcomer individuals or families
• Produces schedules for the activities of the volunteers and monitors accordingly
• Promotes the volunteering program and MAGMA throughout the tri-communities
• Source and recruit volunteers through various techniques (databases, e-mail, social media etc.)
• Assign responsibilities to the right people for special events
• Coordinate teams of volunteers for large-scale actions/events
• Communicate frequently with volunteers to ensure they are satisfied and well-placed
• Keep detailed records of volunteers' information, assignments and any other important information required to keep the database up-to-date and current
• Receives, manages and organizes donations on behalf of MAGMA (clothing, household items, toys etc)
• Represents the organization in the community when required and maintains solid relationships with other helping organizations and the community at large.
• Completes reports and attends meetings as required by MAGMA.

Documentation and Reporting

• Maintain accurate and confidential volunteer records and documentation.
  • Prepare reports and summaries as required by organizational policies and funders.
  • Ensure compliance with all relevant regulations and confidentiality agreements. Act as a liaison between all the departments to ensure seamless communication and coordination and keep up-to-date best practices and procedures.

Collaboration and Teamwork

• Work closely with other MAGMA team members to ensure coordinated and holistic support for clients.
• Participate in staff meetings, training, and professional development opportunities.
• Collaborate with community organizations, service providers, and stakeholders to enhance client support.

Job Requirements

• A university degree or equivalent education and/or experience in volunteer recruitment/management, in social work or a related human services field
• Strong computer skills
• Presentation skills
• Must have a valid Driver's License
• Must be able to work flexible hours, evenings and weekends
• Experience working with counselling or other helping capacity
• Valid criminal record check
• Demonstrated commitment to continuing professional development
• Excellent written and verbal communication skills
• Ability to work cooperatively with volunteers, staff, and community partners
• Proficiency in MS Office, specifically PowerPoint, Excel, and Word
• Attention to detail, and strong work ethic
• Demonstrated level of cultural sensitivity and understanding
• Strong sensitivity to working with clients from diverse backgrounds
• Strong attention to detail and flexibility to deal with the changing demands of the job

NOTE: This job description is not intended to be all-inclusive. Employee may be expected to perform other related duties to meet the ongoing needs of the organization.

MAGMA values the diversity of the people it hires and serves. Diversity at MAGMA means fostering a workplace where individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths. In alignment with these values, diversity within departmental teams may be considered as one of several factors in the hiring process, alongside qualifications and experience.