Solution Consultant
1 week ago
About The Role
We are seeking a hands-on and detail-oriented
Revenue Operations (RevOps) Solution Consultant
to join our Professional Services team. In this role, you will play a key part in
configuring, testing, and deploying
CPQ and Billing solutions that enable customers to achieve operational excellence. Working alongside the
Solution Architect
, who leads discovery and design, you'll focus on
execution and delivery
— including configuration, UAT support, go-live readiness, and post-launch hypercare.
This is an exciting opportunity to join a
fast-growing startup
, where priorities evolve and roles may shift as we scale. The ideal candidate is
comfortable with ambiguity
, thrives in dynamic environments, and brings initiative and ownership to every customer engagement.
What You'll Be Working On
- System Configuration & Implementation: Configure and validate CPQ and Billing systems in alignment with design specifications, ensuring functionality meets customer business requirements.
- Testing & Quality Assurance: Develop and execute test scripts, manage functional and regression testing cycles, and guide customers through User Acceptance Testing (UAT) to confirm readiness for production.
- Go-Live & Hypercare Support: Support go-live readiness by coordinating data validation, deployment activities, and cutover tasks. Provide hands-on assistance during hypercare to ensure a smooth transition to steady-state operations.
- Troubleshooting & Issue Resolution: Diagnose and resolve configuration or integration issues, collaborating with technical teams to identify root causes and implement fixes efficiently.
- Change Management & Customer Enablement: Support customers through change management and enablement activities, including "train-the-trainer" programs and documentation to drive adoption and self-sufficiency post-implementation.
- Customer Relationship Management: Foster strong relationships across various customer personas, particularly within large Enterprise accounts, to ensure ongoing satisfaction, trust, and long-term success.
- Cross-Functional Collaboration: Partner closely with Solution Architects, Technical Consultants, and Project Managers to ensure consistent delivery and alignment across all phases of the implementation lifecycle.
- Continuous Improvement: Share lessons learned and contribute to internal best practices to help improve methodologies, templates, and implementation efficiency.
We Are Looking For
- 3–5 years of hands-on experience implementing or supporting CPQ, Billing, CRM, or ERP systems.
- Experience with system configuration, data validation, testing, and UAT coordination.
- Familiarity with Salesforce CPQ, managed packages, or similar platforms is highly desirable.
- Understanding of Order-to-Cash (O2C) processes, Accounts Receivable (AR), or General Ledger (GL) workflows.
- Strong troubleshooting and analytical skills with attention to functional and data accuracy.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
- Demonstrated ability to support change management and customer enablement efforts.
- Comfortable working in a fast-paced startup where priorities evolve and responsibilities may expand.
- Positive, proactive, and customer-first mindset.
What We Offer
- Competitive salary and benefits package
- Opportunity to directly influence how our platform is implemented and scaled.
- High visibility and ability to shape delivery methodologies and standards.
- A collaborative team environment that values curiosity, ownership, and continuous learning.
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