Regional Manager

Kirmac is a family-owned leader in collision repair, serving the community since 1973. With 24 locations across the Lower Mainland, Fraser Valley and the BC Interior, Kirmac Collision & Autoglass is committed to quality repairs and exceptional customer service, turning accident repairs into positive experiences. Kirmac also proudly supports B.C. Children's Hospital through Kirmac Cares for Kids. 

Kirmac Collision & Autoglass is seeking a Regional Manager to lead operations across multiple locations within our BC Interior Region. This key leadership role is responsible for deploying and maintaining business improvement processes, ensuring compliance with quality management standards, and driving continuous improvement across store operations.

The ideal candidate is a strong communicator and coach with proven experience leading teams, implementing operational excellence initiatives, and achieving measurable results in a fast-paced, multi-location environment.

Key Responsibilities

1. Store Compliance

• Oversee and administer all aspects of Kirmac's front-end processes and production compliance.
• Conduct compliance audits against Standard Operating Procedures (SOPs) to ensure consistency across locations.
• Develop and implement corrective action plans and continuous improvement initiatives using Lean and Six Sigma methodologies.
• Maintain high quality assurance standards, procedures, and internal controls.
• Participate in industry committees, audits, and external evaluations.

2. Store Training

• Collaborate with Stores and Central Services to design and implement training strategies.
• Identify development needs through compliance reviews and consultations.
• Train teams on new or revised procedures and monitor implementation success.
• Present audit results and process improvements to senior executives.
• Perform trend analyses to identify system or procedural deficiencies.

3. Business Development

• Support the President and Chief Operating Officer with strategic business development and corporate planning.
• Identify opportunities for operational growth and expansion.
• Strengthen relationships with insurance partners, suppliers, and trade networks to enhance business performance.

4. Management Training & Development

• Mentor and develop Store Managers and administration teams to sustain current operations and prepare for growth.
• Embed corporate strategy and values throughout the organization.
• Foster a culture of accountability, innovation, and continuous improvement.
• Provide coaching and guidance to store leaders to elevate team performance.

5. Performance Management

• Collaborate with store management to establish measurable operational goals aligned with company objectives.
• Monitor regional performance and ensure corrective actions are implemented when required.
• Lead regular management meetings to review progress and share best practices.
• Maintain a system for tracking and trending action items and performance metrics.

Qualifications & Experience

• 5+ years of progressive leadership experience, preferably in automotive, manufacturing, or multi-location operations.
• Strong background in process improvement, compliance, and quality assurance.
• Proven ability to mentor, develop, and lead high-performing teams.
• Excellent analytical, communication, and problem-solving skills.
• Our Ideal candidate will be based out of Kelowna, BC for this role.

Why Join Kirmac

• Be part of a respected, family-owned BC company that values integrity, innovation, and teamwork.
• Lead a dynamic region and help shape the future of collision repair excellence.
• Competitive compensation, vehicle allowance, benefits, and opportunities for professional growth.

Ready to drive performance and make an impact?
Apply today and help Kirmac continue to raise the bar for quality, service, and operational excellence across British Columbia.

We want people who want to have an impact.
 

Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you

Ready to make an impact? Apply with your resume today

We thank all applicants for their interest, however, only those selected for an interview will be contacted.