RQ09993 - Solution Architect - CRM - Senior

MUST HAVES:

• Extensive experience (minimum) 10 years in design & development on Microsoft Power Platform and/or Microsoft Dynamics
• Hands-on, in-depth understanding and practical knowledge of Azure technologies, Microsoft Power Platform (including but not limited to Power Pages, Power Apps, Model-driven apps), .NET, DevOps, and CRM tools like MS Dynamics.
• Experience in Service-oriented architecture, object-oriented design, and user interface development

Title

Solution Architect - CRM_ Senior

Description

NOTE:

This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00-5:00 PM (excluding lunch breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

The start date is subject to change based on security clearances and contract signing timelines.

VOR:

The VOR Master Service Agreement expires on April 5, 2027, with a six (6) month survival clause included for Statements of Work (SOWs) allowing them to continue until October 5th, 2027 (if operationally required), leaving some contracts with funding unassigned for fiscal

If the current statement of work expires on October 5th, 2027, the remaining funds can be used to exercise an option to extend the SOW beyond October 5, 2027, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond October 5, 2027, and be upon the same terms, conditions, and covenants contained in the SOW.

Scope:

• Architecting the Ontario Police Arbitration and commission (OPAC's) case management solution based on Microsoft Power Platform (Dynamics)

• Modernization of OPAC website (WordPress) on Azure platform.

• Development of OPAC solution (MS Power Platform - Dynamics)

• Work with the project team, support team and partners in enhancing the IOP Portal.

• Assessing new needs from the business partners

• Design enhancements for RTD (Microsoft Dynamics Solution).

• Design enhancements for IOP

• Ongoing support for IOP

Deliverables:

• Ongoing Development & Deployments (Code and Test)

• Architectural and Design Documentation

Skills

Experience and Skill Set Requirements

Skills and Knowledge:

• Experience leading the architecture design from conception through implementation.

• Leadership experience in the development and implementation of technical architectures at the specified experience level.

• Extensive experience with at least various platforms, operating systems, environments, database technologies, and communications protocols Experience with middleware and gateways.

• Knowledge of performance considerations in different environments.

• Experience in structured methodologies for the design, development, and implementation of applications.

• Extensive experience in systems analysis and design in large systems environments.

Mandatory Requirements:

• Extensive experience (minimum) 10 years in design & development on Microsoft Power Platform and/or Microsoft Dynamics

• Hands-on, in-depth understanding and practical knowledge of Azure technologies, Microsoft Power Platform (including but not limited to Power Pages, Power Apps, Model-driven apps), .NET, DevOps, and CRM tools like MS Dynamics.

• Experience in Service-oriented architecture, object-oriented design, and user interface development

Criteria Ratings:

Criteria 1 Extensive Experience (10+ years)

Criteria 1 Points 40

Criteria 1 Details

• leading the delivery and design of architecture in collaboration with project implementation activities

• developing baseline architectures, API and integration models, data mapping from data base fields to APIs

• working directly with clients to effective working relationships, obtain buy-in for systems design and development, promote design and architecture options of systems to stakeholders, to obtain decision making.

• Knowledge and experience creating solution architecture documentation.

• provide advice and recommendations to stakeholders, management, and staff regarding most effective design, architecture, and system implementation strategies.

• Experience in Power Platform and Microsoft Dynamics

• provide guidance and training to project teams on design, architecture, and project implementation activities

Criteria 2 Technical Skills

Criteria 2 Points 40

Criteria 2 Details Experience with Agile methodologies

• Hands-on, in-depth understanding and practical knowledge of Azure technologies, Microsoft Power Platform (including but not limited to Power Pages, Power Apps, Model-driven apps), .NET, DevOps, and CRM tools like MS Dynamics.

• Experience in Service-oriented architecture, object-oriented design, and user interface development

• Expert knowledge of developing APIs and web services.

• Expertise in the delivery of project and baseline architecture, including Business and Information architecture domains, IT strategies, enterprise architecture principles/methodologies/ Frameworks and guidelines for Enterprise Architecture artifacts/processes

• Knowledge of business process & data modeling, analysis, re-engineering and architecture.

• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

• Knowledge of both low code development and custom development on Azure

• Preparation of overall architecture solutions, conducting walkthroughs, reviews and assessments, and analyzing the technical and business impact, product integration, enhancements, infrastructure capacity, development and deployment, data distribution, integration and access

Criteria 3 Communication, Consultation and Collaboration Skills

Criteria 3 Points 15

Criteria 3 Details

• Strong communication skills to prepare documentation, including but not limited to solution documentation, reports, reviews, assessments

• Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients

• Ability to communicate designs and development in a clear and understandable manner

• Provide advice and recommendations to stakeholders, management, and staff regarding the most effective design, architecture and system implementation strategies, enabling ministry business/programs to achieve targeted strategies and objectives

Criteria 4 Public Sector Experience

Criteria 4 Points 5

Criteria 4 Details

• Experience working in Ontario Public Service on Microsoft CRM solutions.

Knowledge Transfer

Knowledge to be Transferred(at the end of the contract)

• On-going process

Knowledge to be Transferred to:

• Project Manager/ Team members/ JTS FTE Staff

Details of Transfer(how transfer will occur):

• Documentation

• Assign tasks to FTE's to provide hands on experience and learning opportunities

• Schedule knowledge transfer sessions and provide guidance/ training to FTE staff

Job Type: Fixed term contract

Contract length: 6 months

Pay: Up to $120.00 per hour

Application question(s):

• Do you have experience in Ministry?
• Extensive experience (minimum) 10 years in design & development on Microsoft Power Platform and/or Microsoft Dynamics?
• Hands-on, in-depth understanding and practical knowledge of Azure technologies, Microsoft Power Platform (including but not limited to Power Pages, Power Apps, Model-driven apps), .NET, DevOps, and CRM tools like MS Dynamics?
• Experience in Service-oriented architecture, object-oriented design, and user interface development?

Work Location: Hybrid remote in Toronto, ON M5B 2L1