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Website Specialist & Administrator

About Us

We're NOBL Wheels, a passionate team of bike lovers building premium carbon wheelsets for riders around the globe. With 12 years behind us and miles ahead, we operate from a beautiful heritage building in Cumberland, BC, minutes from legendary singletrack, Comox Lake, and stellar coffee and food. Our vibe is professional yet laid-back; collaborative yet self-motivated. If bikes light you up and tech makes you tick, you might be the IT legend we're looking for.

About the Role

As our Website Specialist & Administrator, you'll help keep our websites and ERP system operating smoothly and efficiently. Pitch in across the team when needed; we thrive on collaboration.

Key Responsibilities:

• Website Maintenance & Updates:
• Update content, imagery, and pricing on multiple websites.
• Ensure site accuracy and consistency across platforms.Collaborate with internal teams to implement content changes and promotions.
• Utilize the staging environment to update plugins and themes on our websites.

• Site UI/UX customizations and user support.

• Quality Assurance & Bug Tracking:

• Conduct routine QA checks on websites and ERP systems to ensure proper functionality.Identify, document, and escalate bugs or technical issues to senior IT staff.

• Collaborate with customer service and marketing teams to resolve minor issues as needed.

• ERP System Support:

• Assist in optimizing and improving the user experience with our Odoo ERP system.
• Gather user feedback and propose enhancements to the system interface and workflows.

• Perform routine data updates and monitor system performance.

• Other Duties:

• Support ad-hoc IT projects as needed.
• Maintain up-to-date documentation of changes and procedures.

You're a Great Fit If You:

• You are detail-obsessed and love solving puzzles.
• You are familiar with Google Workspace and general technical best practices.
• Communicate clearly, both in person, online, and over the phone.
• You understand, and/or have a willingness to learn about various systems (web applications, SPAs, ERP & operating systems).
• Bonus: You're into bikes or curious to dive into the world of high-end cycling gear.

Qualifications / Requirements:

• Computer science degree or equivalent
• Significant experience managing multiple websites in a production environment
• Proficiency and understanding of analytics & SEO tools such as Google Tag Manager, Analytics, Search Console, etc., is a plus.
• Hands-on experience with WordPress, WooCommerce or Odoo.
• PHP, HTML, CSS, JavaScript, Python, VS Code, GitHub, or similar platforms is a plus.
• You've worked with a ticket-based helpdesk system like Zendesk or Freshdesk.
• Proficiency with data analysis using spreadsheets and/or data visualization tools.

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Paid time off
• Store discount
• Wellness program
• Schedule:

Job Types: Full-time, Permanent / Flexibility for part-time applicants based on experience

Schedule: 8-hour shift / Monday to Friday

In person at our Cumberland Heritage building location

All of our employees share our five Core Values:

• Passion - Work With Purpose
• Detail - Sweat the Small Stuff
• Have Fun - Through Work & Play
• Teamwork - Build Momentum Together
• Grit - Persistence, Resilience and Strength of Character

If this role sounds like a fit for you and you're interested in learning more, please submit a resume and cover letter outlining why you think you'd be a good fit for our growing team. Any applications without a cover letter will not be reviewed, so please be sure to attach a cover letter.

Successful applicants will be contacted for onboarding interviews.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Paid time off
• Store discount
• Wellness program

Work Location: In person