Project Manager

Location:

Moncton, CA, E1H 2R6

Requisition ID: 18184

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit

Overall Objective and Purpose

Plans and coordinates all aspects of assigned projects from initiation through delivery to successful transition to services. Projects often involve software development, implementation and upgrades, systems hardware/networks, training, operations, delivery of POA devices and set up of local operations . Coordinates work performed by internal and external teams, customers/partners by defining project requirements, performing feasibility and needs/impact assessments. Develops detailed project plans and schedules, and manages all implementation processes including resource allocation, progress tracking, monitoring, risks, change control, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity.

Responsibilities

• Manages scope, schedule, budget and quality of assigned projects or project activities per project metrics.
• Manages project processes and KPIs following IDM & SDLC Processes
• Manages internal and external project stakeholders including teams, internal stakeholders, customers, partners, vendors. Provides leadership, coordination, facilitation and motivates teams to execute projects successfully.
• Analyzes, reviews and reports project progress including the status of deliverables, resource allocations, financial forecasts.
• Applies strict change and issue/risk management processes and communicates them to project stakeholders including recovery and risk mitigation plans
• Coordinates internal and external dependencies, provides problem solving and troubleshooting.
• Improves project activities and process and innovates to provide project efficiencies.

Additional Duties And Expectations

• Supports bid processes & contract negotiations
• Mentors project team members as feasible
• Contributes in Strategic Meetings in relation to assigned project or customer
• Helps mentor junior members of Project Management Community
• Actively participates in organizational improvements
• Follows on internal technology/operations improvement initiatives

Qualifications

• Proven experience in IT project management, successfully delivering large and complex projects or portfolios.
• Strong customer-facing skills with excellent written and verbal communication.
• Commercially aware with a deep understanding of business change.
• Skilled in managing cross-functional, virtual, and offshore teams.
• Demonstrated leadership and team-building capabilities.
• Works independently with broad discretion in setting objectives.
• Proficient in project management methodologies (Prince2, PMP) and development approaches (Waterfall, Agile, Iterative, Hybrid).
• Experienced in process improvement for project management.
• Advanced proficiency in MS Project and MS Office.

Education & Experience

• Bachelor's degree in Management, Business, IT, or related field.
• 10+ years in project or technology management.
• Industry certifications preferred (PMI CAPM/PMP, PRINCE2 Practitioner).

Core Competencies

• Ability to manage multiple projects in deadline-driven environments.
• Strong leadership in decision-making, conflict resolution, and team development.
• Skilled in process change, user requirements definition, and data modeling.
• Experience developing project management methodologies and tools.

Knowledge & Complexity

• Applies broad expertise to support company goals creatively and effectively.
• Handles complex issues requiring evaluation of intangible factors.
• Exercises independent judgment in achieving results.
• Builds formal networks across teams and departments.

Supervision & Leadership

• Operates independently on new or specialized assignments.
• May supervise others and guide project execution.

Soft Skills

• Communication (verbal/written), leadership, negotiation, and conflict resolution.
• Influencing, coaching, mentoring, and presentation skills.
• Delegation, time/stress management, decision-making, trust-building, and facilitation.

Performance References

• Demonstrated success in managing projects per PMO metrics and client satisfaction.
• Evidence of management maturity and ability to engage senior stakeholders.
• Proven governance, analytical, and troubleshooting skills.
• Leadership aligned with company strategy and business priorities.
• Evaluated by Regional Lead and PMO Team Lead for readiness to manage diverse projects or functions.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

For more information, please visit