Production Trainer

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Production Trainer

Kitchener, Ontario

Responsibilities

• Deliver effective functional and hands-on training for new and existing employees in production and assembly operations.
• Identify training needs by assessing employee performance, strengths, and development areas.
• Serve as a backup for Supervisors on assembly lines when required.
• Act as a floater on the assembly line to support operational needs.
• Analyze service complaint trends, identify root causes, and recommend corrective actions.
• Maintain a safe and healthy training environment by adhering to all safety, quality, and ESD standards.
• Collaborate closely with the Training Coordinator and department leaders to align training priorities.
• Provide regular feedback and progress updates on employee training outcomes.
• Support continuous improvement initiatives to enhance production efficiency and quality performance.
• Perform additional responsibilities as assigned by management, in line with the Training Grid
• Enhanced_JD-TRN-ASM-Trainer-Pro

More About You

• Elementary or secondary education required.
• Previous work experience in hearing aid manufacturing.
• Experience as a trainer preferred.
• Excellent organizational and time management skills; 5S certification a plus.
• Strong communication skills and cultural awareness.
• Ability to work independently and with minimal supervision.
• Skilled at knowledge transfer and creating training reports.
• Creative thinker with excellent computer skills and SAP knowledge.
• Professional working proficiency in English; additional languages a plus.
• Good hand-eye coordination and ability to produce detailed training documentation

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria?  If you're willing to go all in and learn we'd love to hear from you

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact

What we offer:

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.