Full Time Delivery Clerk

2 days ago

Burlington, Ontario, Canada Leon's Furniture Full time
Overview

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA'S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE'S NO LIMIT TO WHERE YOU CAN GO

LEON'S IS CURRENTLY HIRING A FULL-TIME DELIVERY CLERK

 Leon's is currently looking for a self-motivated part-time associte for our delivery office who is enthusiastic, hardworking and driven towards success. The ideal candidate understands the importance of customer service and enhancing the overall customer experience.  

The delivery clerk position is a customer service role that involves scheduling, routing and confirming deliveries, providing delivery drivers with support, and helping customers by explaining the delivery process, confirming deliveries and answering any questions they may have.  Our Delivery Office associates are regarded amongst the best in the industry because of their professionalism, integrity, and commitment to providing our customers with the ultimate buying experience.

As a member of our team, you will be responsible for:

  • Scheduling, routing and confirming deliveries
  • Helping customers by explaining the delivery process and answering any questions they may have
  • Providing support and assistance to the delivery drivers and helpers while on the road
  • Calling ahead to let the customer know that the drivers are on route
  • Communicating procedures around stock, assembly, estimated delivery times, ensuring a pathway to the home is clear for the delivery, freight elevator is reserved, etc
  • Rescheduling missed deliveries
  • Ensuring delivery waivers are signed before moving product
  • Providing exceptional customer service and helping to resolve any issues, such as no-fits, damaged products, damage to the customer's home, accidents, etc.

You provide a critical link between the delivery team, the company, and the customer. This collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon's the envy of our competitors for over a century. 

What are we looking for?

  • Flexible working hours, days/evenings/weekends
  • Your outstanding communication and interpersonal skills
  • Your zeal to provide customer service
  • Your strong problem-solving and decision-making abilities
  • Your organization skills and keen attention to detail

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.

Qualifications

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