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csr promotional products industry
2 weeks ago
Company Description
Mini Giants Group is dedicated to transforming your ideas into successful ventures through printing, custom packaging, branded merchandise, and web development. Our team collaborates with you to arrive at productive and efficient solutions, refining processes along the way. Whether you're a startup, scaleup, or large enterprise company, we offer a wide range of capabilities in the printing and packaging industry. Our strategic and unique products help harness your great business ideas.
Role Description
This is a full-time on-site role for a Customer Service Representative (CSR) in the Promotional Products Industry, located in Oakville, ON. The CSR will handle day-to-day tasks involved in providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Responsibilities include addressing customer inquiries, managing orders, resolving issues, and maintaining effective communication with clients and team members.
Qualifications
- Customer Service, Customer Support, and Customer Experience skills
- Ability to ensure Customer Satisfaction
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and problem-solving abilities
- Previous experience in the promotional products industry is a plus
- Proficiency with relevant software and tools
