Chiropractic Front Desk/Patient Care Coordinator
19 hours ago
Fredericton's Health Source is a busy, well-established chiropractic and wellness clinic committed to helping our community move, feel, and live better. We are seeking a friendly, professional, and highly organized Front Desk / Patient Care Coordinator to join our multidisciplinary team. You will play a vital role in supporting our Chiropractors, Massage Therapists, and Rehab staff while ensuring every patient has a five star experience.
About the Role
As part of our front desk team, you'll play an essential role in creating a positive patient experience from the moment they walk through the door. You'll handle day-to-day administrative tasks, support our staff and practitioners, and help keep the clinic running smoothly.
Key Responsibilities
- Greet patients warmly and create a welcoming environment
- Manage appointment booking and rescheduling
- Answer phone calls and respond to emails in a timely, professional manner
- Process payments and charges
- Direct bill insurance companies
- Maintain an organized and tidy reception and waiting area
- Support practitioners with administrative needs
- Handle patient intake (processing paperwork, creating charts)
- Provide clear communication and exceptional service to all patients
What We're Looking For
- Strong communication and interpersonal skills
- Excellent organization and attention to detail
- Ability to multitask in a fast-paced environment
- Positive, warm and friendly on the phone and in person
- Able to be on your feet for hours at a time
- Comfortable with technology (fast typer, quick learner)
- Reliable, punctual, and team-oriented
- Previous administrative or customer service experience is an asset
- Previous chiropractic experience is an asset (as a patient or working in a clinic)
What We Offer
- Supportive and collaborative team environment
- On-the-job training
- Extended health and dental benefits
- RRSP matching program
- Company events
- Free onsite parking
- Hours include Tuesday 9-7, Wednesday 7:30-5, Thursday 8-7:30 with a daily 1 hour lunch break and opportunity to expand hours to Monday
How to Apply
Please send your resume (and cover letter, if desired) to with the subject line Front Desk Application – [Your Name]. Applications will be reviewed as they are received. You're also welcome to drop your resume off in person at our clinic during business hours, we'd love to meet you in person
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- RRSP match
Work Location: In person
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