Customer Service Representative

1 week ago

Winnipeg MB RH N, Canada West Coast Kids Full time $36,000 - $42,000 per year

West Coast Kids Customer Care Representative West Coast Kids has offered parents a friendly modern baby boutique environment with the best and largest selection, at the very best prices for 47 years Today, we continue that success by seeking a Full Time Customer Care Representative with the passion for building meaningful relationships with our long-standing customers. We are looking for reliable and dedicated candidate in search for a long term, permanent position. We promote within the company and offer benefits for all our full time staff. Our employees at West Coast Kids pride themselves with extensive knowledge and great customer service. The Customer Service Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. Shifts vary between the hours of 8am and 8 pm, weekend availability required Responsibilities · Engage customers in a courteous, helpful, and respectful manner. · Promptly and politely responds to customer inquiries and requests for support. · Assisting customers to find appropriate merchandise. · Explain basic features of merchandise to customers. · Resolve customer issues and escalates issues as necessary to ensure customer satisfaction. · Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications) · Providing excellent customer service and greeting all customers · Cultivating lasting relationships with customers Ideal Candidate · High School diploma or equivalent · 1 year of retail or hostess experience desired · Second spoken language would be a big asset · Effective over the phone communication and customer service skills · Readily adjusts schedule, tasks, and priorities when necessary to meet business needs · Able to work in a fast paced environment · Works efficiently and pays close attention to detail · Ability to work independently or as a team · Taking initiative and completing tasks in a timely manner · Able to problem solve and think outside the box · Efficient multi-tasking skills If this sounds like you please submit your resume Job Types: Full-time, Part-time, Permanent Schedule:
• 4 hour shift
• 8 hour shift Ability to commute/relocate:
• Winnipeg, MB: reliably commute or plan to relocate before starting work (required) Education:
• Secondary School (preferred) Experience:
• Customer service: 1 year (preferred)

Job Type: Full-time

Pay: From $16.80 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • Winnipeg, MB R3H 0N2: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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