MOA & Clinic Supervisor

1 week ago


London ON NW C, Canada MedReno Inc. Full time $60,000 - $80,000 per year

We are seeking a dynamic and adaptable MOA & Clinic Coordinator to support our network of managed medical clinics in the London area. This position offers a mix of in-clinic, virtual, and on-site work. The ideal candidate is resourceful, organized, and comfortable wearing multiple hats by supporting operations, administration, and supervisory initiatives.

Key Responsibilities

  • Operational Support:

  • Provide day-to-day MOA & operational oversight and administrative support to a variety of clinics in the London area.

  • Ensure clinics operate efficiently and maintain a high level of patient care and staff satisfaction.

  • Staff Coordination & Coverage:

  • Assist with staff scheduling, hiring, onboarding, and training.

  • Provide on-site support during staff shortages, vacations, or emergencies by covering front desk or MOA duties as needed.

  • Administrative Tasks:

  • Perform various office administration functions including document management, scheduling meetings, data entry, inventory coordination, and assisting the management team with ongoing projects.

  • Maintain and update Excel spreadsheets, prepare weekly and monthly KPI reports (operations, finance, patient satisfaction, etc.), and track performance across clinics.

  • Clinic Setup & Expansion:

  • Support new clinic launches and setups, including coordinating logistics, ordering supplies, liaising with vendors, and ensuring smooth openings.

  • Marketing & Communications:

  • Assist with marketing and social media initiatives for partner clinics (e.g., managing clinic Instagram and Facebook pages, posting updates, creating newsletters, and supporting brand campaigns).

  • Contribute ideas to enhance patient engagement and community outreach.

  • Technology & EMR Systems:

  • Work with various EMR systems such as Oscar, Avaros, Telus, and Accuro. Support staff with troubleshooting and basic EMR training as needed.

  • Travel:

  • Regularly travel to partner clinic locations in the London area to support clinic operations, provide administrative coverage, and assist with on-site projects.

Qualifications

  • Strong knowledge of family practice and multidisciplinary clinic operations.
  • Proficient in Microsoft Office Suite (especially Excel, Word, Outlook, and PowerPoint).
  • Excellent organizational, communication, and multitasking abilities.
  • Comfortable working independently and collaboratively with cross-functional teams.
  • Marketing experience is an asset.
  • Familiarity with EMR systems (Oscar, Avaros, Telus, Accuro) is an asset.
  • Valid G driver's license and access to your own vehicle (required).

To Apply:

Please send your resume.

Job Types: Full-time, Part-time

Pay: $18.50-$21.00 per hour

Experience:

  • Walk-In & Family Practice: 1 year (required)
  • Clinic Supervisory: 1 year (required)

Licence/Certification:

  • Class G Licence (required)

Willingness to travel:

  • 25% (required)

Work Location: In person


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