Receptionist

McFarlan Rowlands Insurance Brokers offers a complete line of commercial, personal lines, life, disability, employee benefit plans and risk management services through our network of offices across Southwestern Ontario. Our employees are committed to providing outstanding products and unsurpassed service that, together, deliver premium value to our clients.

Primary function of this position is to receive and direct incoming telephone calls and visitors in a courteous and professional manner.

Key Responsibilities:

• Answer incoming telephone calls, forward calls, take messages and notify staff by phone that visitors have arrived.
• Receive payments from clients coming in to the office. Enter deposits in computer system(s) on a daily basis; take deposits to bank as required.
• Receive packages, letters, etc., as required, sign for receipts as necessary and ensure they are distributed.
• Maintain petty cash fund for the office, reconcile and obtain approval for reimbursement for vouchers.
• Maintain up-to-date telephone, fax and address listings for all companies and branches. Maintain listings for phone and fax numbers of other branch members.
• Adhere to all system procedures and insurance company regulations.
• Perform data processing and filing functions, as required.
• Other duties & special projects, are required.

Qualifications:

• High School Diploma
• Previous work experience in an office setting
• Pleasant, professional telephone manner
• Excellent customer service skills; good written and oral communication skills; organized; attention to detail; team player
• Working knowledge of all Microsoft Office applications

What's In It for You?

• 3 weeks minimum paid vacation
• A comprehensive compensation package and incentives that recognize strong performance
• Help with career growth through education assistance, mentorship and internal job opportunities
• Prioritizing your well-being through wellness programs, a comprehensive benefits program and fitness allowances
• Other perks such as your birthday off, paid community outreach days, RRSP matching & an outstanding culture

McFarlan Rowlands is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need. Technology allows us to connect in new and different ways but we are an organization driven by real people and real connections. When you apply for a position at McFarlan Rowlands, you can guarantee all resumes and applications are reviewed by a real human being. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members.

Job Types: Full-time, Permanent

Pay: $36,000.00-$40,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Work Location: In person