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front desk
2 weeks ago
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist clients as they arrive at the front desk, ensuring a welcoming atmosphere.
- Manage multi-line phone systems, directing calls appropriately and responding to inquiries with professionalism.
- Perform data entry tasks accurately, maintaining up-to-date client records and files.
- Utilize Microsoft Office and Google Workspace for various administrative tasks, including typing correspondence and creating documents.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Maintain confidentiality of sensitive information in accordance with company policies.
- Assist with bookkeeping tasks as needed, including basic accounting functions using QuickBooks
Qualifications
- Previous front desk or administrative experience is preferred, ideally within a dental or medical office setting.
- Proficiency in Microsoft Office Suite and Google Workspace is essential.
- Strong computer skills with experience in data entry and clerical tasks.
- Excellent customer service skills with a focus on phone etiquette and client interaction.
- Organizational skills with the ability to prioritize tasks effectively in a busy environment.
- Experience with multi-line phone systems is advantageous.
- Typing proficiency and attention to detail are crucial for this role.
- Familiarity with bookkeeping practices is a plus, particularly using QuickBooks. We invite qualified candidates who are passionate about delivering outstanding service to apply for this exciting opportunity as a Front Desk Agent.
Job Type: Part-time
Pay: $15.00-$21.55 per hour
Expected hours: 16 per week
Language:
- Mandarin (preferred)
Work Location: In person
