Clinical Informatics Manager

Position Overview

The Manager of Clinical Informatics reports to the Director of Care and manages the information technology and compliance related to resident care through coordinating the RAI-MDS process and monitoring of quality outcomes and CIHI reports. Responsible for the quality of resident care and nursing restorative philosophy and furthermore ensures compliance through coaching, mentoring, and discipline as required. Also, this position is responsible for ensuring staff education, orientation, and mentoring to support the transfer of RAI MDS 2.0 and Quality Improvement knowledge within the home.

Essential Duties

• Responsible for an overview of Informatics on Quality Improvement and RAI-MDS 2.0 process of new staff or students
• Responsible for education and software training to all appropriate staff members on RAI-MDS 2.0, RAPS, subscale outcome measures, quality indicators, and reports.
• Coordinates the AIS certification of all newly hired registered staff and annually thereafter
• Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, assessment completion and data utilization
• Establishing data quality processes to evaluate MDS coding accuracy and its timely completion
• Participates in the development of the annual QIP and progress report and in quality initiatives.
• Required to understand the nature and meaning of quality indicators
• Coordinates the data submission process to the Canadian Institute for Health Information (CIHI)
• Takes the lead of the Nursing Restorative program in the home
• Mentors and coaches the Nursing Restorative Therapists
• Orientates new staff to the philosophy, policy and criteria of Nursing Restorative Care
• Interprets legislative requirements to the nursing team and monitors compliance to standards through continuous quality improvement activities.
• Counsels staff in areas of non-compliance, and inappropriate and unprofessional behaviour.
• In collaboration with the Director of Care/Assistant Director of Care assists with the completion of staff probationary and annual performance reviews of all nursing staff
• Participates in and implements learning which develops one's own emotional self-awareness and a person-centered approach towards others.

Qualifications

• License Practice Nurse (RPN only) and valid registration with the CNO.
• Well-developed written and oral communication skills
• Knowledge and experience with adult education strategies/facilitation
• Ability to identify the training needs of the team and individuals
• Proficient computer skills and strong problem-solving abilities
• Ability to work with and relate to interdisciplinary team members and other internal stakeholders
• Knowledge of RAI-MDS – AIS certified as RAI Educator; if not must be completed successfully as soon as possible, i.e. within one month
• Skills and knowledge in trending and analyzing data
• Knowledge of Quality Improvement
• Minimum of two (2) years experience in a long-term care setting
• Minimum of 2 years of supervisory experience desired
• To show evidence of being focused on people's feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within the context of promoting individuals' rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references are required

Work Environment

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent/minimize occupational injury and illness.

We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.

Physical Demands

A physical demands analysis is required by an employer to determine whether an employee has the medical ability, critical strength, and mobility to safely work in a specific job. It provides the information to compare the abilities of an employee with what is required to safely perform the tasks of the position. Please refer to the Health and Safety Manual for position specific physical demands analysis.

Preferred

• Registered Health Pro HDA

Required

• Person-centered approach
• Written Communication
• Verbal Communication
• Computer Skills
• Analyze Data Trends
• Interpersonal Skills
• 2 years of LTC Experience
• Problem Solving Skills
• Quality Improvement Experience
• 2 years of Supervisory Experience
• Identify the Training Needs of Team Members

Preferred

• Knowledge of Adult Learning Principles
• Knowledge of RAI/MDS-AIS Cert