Dental Receptionist

2 days ago

Oakville ON LJ G, Canada SAMEDAY DENTAL Full time

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a blend of administrative skills and knowledge of dental practices to ensure a smooth patient experience.

Responsibilities

  • Greet patients warmly and manage their check-in and check-out processes.
  • Schedule appointments and manage the appointment calendar efficiently.
  • Handle patient inquiries and provide information regarding services offered.
  • Maintain accurate patient records using electronic medical records systems.
  • Process insurance claims and verify patient insurance coverage.
  • Manage multi-line phone systems to answer calls, take messages, and respond to inquiries promptly.
  • Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
  • Collaborate with dental staff to ensure seamless patient flow and communication.

Skills

  • Proficiency in dental softwares.
  • Strong understanding of medical terminology related to dental practices.
  • Previous experience as a dental receptionist or in a similar role within a dental or medical office is highly desirable.
  • Experience with electronic medical records management is essential.
  • Excellent organizational skills with attention to detail in managing patient information.
  • Strong communication skills, both verbal and written, to interact effectively with patients and staff.
  • Ability to handle multiple tasks simultaneously in a fast-paced environment.
  • Experience working with multi-line phone systems is necessary for effective communication. Join our team and contribute to providing exceptional care to our patients while enjoying a supportive work environment

Job Types: Full-time, Part-time

Work Location: In person

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