Manager of Patient Services

5 days ago

Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time $63,000 - $93,000 per year

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition #

Posting End Date: Open Until Filled

City: Winnipeg

Work Location: MacCharles

Department: Outpatient Clinic Services Program

Union: Non-Union

Hiring Status: Permanent

Anticipated Start Date: November 3, 2025

FTE: 1.0

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Hourly Salary: $51.829, $55.019, $58.211, $61.401, $64.590, $68.225

Qualifications:

Education

Post-secondary degree in a relevant health discipline from an accredited education institution A relevant graduate degree is an asset.

Experience

5 years of progressive management experience leading a broad spectrum of patient services in a publicly funded health services delivery organization, including: 3 years of direct clinical services delivery across one or more assigned clinical areas of health care such as:
  • Oncology, primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan
  • acute inpatient, specialty care and complex ambulatory settings
  • integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high-quality care in the areas of chronic disease, palliative care, community mental health, rehabilitation and/or long-term care
  • 2 years of management experience leading a clinical operations team within a unionized environment is desired
  • 2 years of experience implementing program planning, development and evaluation

An acceptable equivalent combination of education and experience may be considered.

Skills and Abilities

Demonstrated strong organizational, interpersonal, communications and leadership skills Ability to manage multiple requests Ability to work independently and as part of a team Relevant healthcare-related management courses are an asset, including but not limited to change management, patient satisfaction, Multidisciplinary team environments, conflict resolution, and quality improvement

Required Licenses, Registrations, Designations

Active member in good standing of an associated regulatory body is required, as appropriate. Membership in a professional association is preferred (e.g. Association of Regulated Nurses of Manitoba, Canadian Association of Pharmacy in Oncology, etc.)

Physical Demands and Working Conditions

Must be able to work safely in a typical computerized office environment with frequent meetings and to lift and carry items of up to approximately 10 kg (25 lbs) Interruptions to respond to questions from executives and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled. Must have a valid Manitoba driver's license and use of a personal motor vehicle for regular travel within the province

Other

Must have a satisfactory employment record Must be legally able to work in Canada Ability to speak French

Interested and qualified applicants are invited to submit a detailed and current resume, plus a cover letter demonstrating how you meet the above qualifications and the above competition number.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment.  If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

We thank all that apply and advise that only those applicants selected for further consideration will be contacted.

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