Medical Office Assistant

16 hours ago

Ottawa, Ontario, Canada Recovery Care Full time

Recovery Care is seeking a Medical Office Assistant to join our amazing team of healthcare professionals at our Byward and South locations in Ottawa. In this dynamic role, the Medical Office Assistant will work in the clinic environment with a team of other Medical Office Assistants, Nurses, Case Managers, and Physicians.

The Medical Office Assistant provides a wide range of both administrative and clinical duties to support the clinic environments, including participation in sample testing and emergency response team services.

General Duties:

  • Answering and managing phone calls, and directing them to the appropriate team member as necessary.
  • Review and action phone messages.
  • Registering and coordination of patient appointments.
  • Managing and processing patient records.
  • Assist patients in community care/resource navigation.
  • Verification of health insurance information and follow-up on health insurance-related tasks.
  • Ensure excellent patient flow throughout the clinic space.
  • Ensure the office space is well maintained, clean and stocked with supplies necessary to deliver services by coordinating with cleaning services and keeping inventory.
  • Maintain safety and functionality of the environment by maintaining cameras, panic buttons and emergency paging systems.
  • Process mail, scan documents, faxes, general data entry and filing.
  • Liaise with community healthcare and social organizations to ensure provision of excellent patient-centered care.
  • Liaise with contractors to ensure an efficiently functional work environment.
  • Support staff, medical providers, patients and community partners for just-in-time daily requirements.

Clinical Duties:

  • Complete point-of-care diagnostic testing under medical directive.
  • Complete clinical screening with patients as necessary under medical directive.
  • Participation in emergency response team services.

Experience & Qualifications:

  • High school diploma or equivalent.
  • Completion of a health care related program preferred
  • Previous experience in a medical office setting preferred
  • Experience with electronic medical records (EMR) preferred
  • Strong communication skills, both written and verbal
  • Ability to multitask and prioritize tasks effectively
  • Demonstrated ability to work both effectively as a member of a team and independently.

If you are a motivated individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please attach both a cover letter and resume to your application.

Job Types: Part-time, Permanent

Pay: From $20.29 per hour

Benefits:

  • Company events
  • On-site parking

Education:

  • Secondary School (required)

Experience:

  • Medical office: 1 year (preferred)
  • Administrative: 1 year (preferred)
  • Electronic medical records: 1 year (preferred)

Work Location: In person

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