Clinical Information Specialist

Salary range: The salary range for this position is CAD $ $54.79 / hour Why Fraser Health?:

Are you someone is passionate about developing policies and processes that support electronic documentation? Do you want to work for one of British Columbia's top employers? Do you have demonstrated leadership skills? If you have answered yes to the following questions we want you to continue reading.

We currently have an exciting opportunity for a dynamic individual to join the Health Information Services Department as a Clinical Information Specialist in a Relief Full Time position.

If this sounds like the ideal role for you, here are more reasons why you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are excellent in their respective fields.
• Fantastic opportunities for support and mentorship into supervisory and management roles are available as you advance within the organization.
• An opportunity to make a difference every single day in the world of health care.

Take the next step and apply so we can continue the conversation.

Detailed Overview:

Provides support and education to clinical users in clinical information system adoption and use; performs project and operational duties related to Fraser Health's (FH) clinical information systems by providing subject matter expertise from clinical perspective, end-user training, education and support, troubleshooting, and system maintenance; assists the Manager or designate in the development, monitoring, optimization and, progression of the program/service, and is accountable for the development and effectiveness of policies and standards to support the use of FH clinical information systems; collaborates with internal and external partners (e.g., vendors and contractors), and FH clinical and/or clinical support programs to promote and adopt clinical information systems in accordance with best practice models for service delivery.

Responsibilities:

• Engages in planning, clinical application design, validation, and testing of designated clinical information applications, in collaboration with the inter-professional team to ensure system functionality meets end-user needs.
• Provides training, education, and clinical support to Fraser Health clinicians (e.g. nursing and allied health), providers (e.g. midwives, nurse practitioners) and affiliates (e.g. post secondary students) related to clinical information systems/applications.
• Analyzes current and future state clinical workflows to improve the efficiency and utilization of clinical information systems/applications in patient/client/resident care settings; submits recommendations for improvements to the Manager or designate.
• Conducts classroom, virtual, and one-on-one education, training, and support sessions related to safe and efficient use of clinical information systems/applications including applicable policies and related legislation regarding access to electronic health records; evaluates end-user knowledge to ensure competency to utilize assigned clinical system/applications; recommends remedial action for end-user where competency is not achieved.
• Contributes to planning, design, implementation, review, and evaluation of designated clinical information system/application education, training, and support models for clinical users and support roles; develops and revises course and education curriculum based on user feedback, learning needs, training requirements, software upgrades and/or related modifications to the clinical information system.
• Provides clinical information system support to users on site, via telephone, email, and instant messaging, as well as through online bulletins/reminders and remote computer access, as required; collaborates with internal teams, IT service providers and/or software vendor(s) to resolve system and/or technical issues affecting the end-users of the patient/client/resident care systems.
• Consults and collaborates with clinicians, leaders, physicians, and other stakeholders from clinical programs and other FH groups to maintain the integrity patient data and clinical information systems.
• Assists the Manager or designate in the development and monitoring of the program/service and provides input to the development of policies, procedures and standards to support the use of FH clinical information systems in support of clinicians/providers/support personnel providing direct patient/resident/client care.
• Participates in quality improvement activities by providing input and feedback into the development of standards and practices; develops and submits recommendations to the Manager or designate for consideration.
• Participates on assigned internal and external committees as required; remains current in knowledge of changes in clinical practices and identifies related information needs and applicable clinical information system changes.
• Serves as a resource to Fraser Health regarding clinical informatics and electronic health information.
• Performs other related duties as required.

Qualifications:

Education and Experience

Graduation from a recognized Baccalaureate Degree Program in a direct care discipline such as Physiotherapy, Occupational Therapy or Respiratory Therapy.

Eligible for membership in related professional association(s).

Three (3) years of recent, related acute and/or community direct care utilizing various clinical information systems in a healthcare environment, including experience in implementing clinical projects in a healthcare setting and educating adults in a group or classroom setting, or equivalent combination of education, training and experience.

Successful completion of courses in computer systems and/or health informatics education.

Valid BC Driver's licence and access to personal vehicle for business-related purposes.

Skills and Abilities

• Extensive knowledge of applicable clinical information system, module implementation and use of applicable modules in a healthcare setting.
• Knowledge of clinical information systems such as the MEDITECH, PARIS, Profile or related system.
• Leadership skills and ability to work effectively within a multi-site environment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to consult, plan, organize, implement and problem solve.
• Ability to apply adult teaching and learning principles in a variety of settings (e.g., classroom and online)
• Ability to develop, modify, revise, update and evaluate training, education, and support materials based on end-user needs, changes in technology and/or update in software applications
• Ability to collaborate effectively with others in an interdisciplinary team environment.
• Ability to work independently as a member of an interdisciplinary team and meet deadlines in a dynamic environment with changing priorities.
• Ability to operate related equipment including applicable software applications.
• Physical ability to perform the duties of the position.