Warehouse Supervisor

Company Overview

Nippon Express Company, Ltd. ("NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.

Job Summary

The Warehouse Supervisor is responsible for overseeing a wide variety of activities including shipping/receiving and storing products and maintaining inventory and associated records. Work force management responsibilities include training, planning and assigning daily work.

Responsibilities

• Provide supervision to the reception, handling, distribution and storage of all freight, product and supplies that come in and out of the warehouse.
• Instruct Warehouse/Distribution staff to ensure all production orders are shipped to customers in a timely manner in adherence to delivery schedules.
• Assist maintenance of strict control over inventory levels and ensure that all transactions are properly documented in accordance with company SOPs.
• Assist in the development and enforcement of corporate policies regarding security and safety in order to maintain a safe working environment.
• Oversee a team of warehouse employees, including delegating, training, coaching, and planning.
• Provide leadership by establishing clear expectations and demonstrating high standards of work practices.
• Maintain open lines of communication between management, staff, and customers in a respectful, effective and professional manner.
• Adhere to all company policies, procedures, objectives and business ethics.
• Practice safe warehouse procedures, identify potential hazards, and recommend improvements where necessary.
• Report any work-related injuries or accidents to Manager.
• Focus and strive for a process of continual improvements for all warehouse functions.
• Maintain warehouse in a neat, orderly and efficient fashion.
• Ensure all warehouse team members involved in the handling of Pharmaceutical, temperature monitored, and temperature controlled products are appropriately trained and following relevant SOPs and COP's for the related activities.
• Monitor all activities related to housekeeping and pest control as detailed in SOPs to ensure that expected standards are met.
• Ensure all record keeping activities related Pharmaceutical, temperature monitored, and temperature controlled products are up to date and in compliance with written SOPs and including the recovery of reports and data from vendor systems and portals.
• Various other tasks as may be required.

Qualifications

• Minimum 2-3 years of direct work experience in a warehouse or supply chain position.
• Direct working knowledge of operations, warehouse management, and transportation management
• Direct knowledge of WHMIS and other safety systems.
• Basic knowledge of Microsoft Office products, including Excel and Word.
• Strong knowledge of warehouse documentation.
• Ability to interpret and act upon complex instructions.
• Solid project management skills are essential.
• Strong written and verbal skills to communicate with all levels of the organization and its executive team.
• Strong quantitative and critical thinking skills.
• Team leadership and teambuilding abilities.
• Ability to safely operate a fork-lift or other cargo moving machinery.
• Ability to remain calm in stressful situations, work under pressure and meet deadlines.
• Ability to physically handle items of variable weight, up to 50lbs.

Education/Certifications

• High School Diploma or greater
• Forklift License
• WHMIS Training
• TDG Certificate is an asset
• GDP training

Location and Work Environment

• Warehouse within Toronto Branch location
• Exposure to a noisy environment and possible outside weather conditions
• Some stress related to conflicting demands, deadlines and prioritization of tasks
• Some exposure to DG in the warehouse
• May have significant periods of standing, walking, carrying, bending, kneeling, reaching, pushing or pulling
• Exposure to battery acid when driving and doing circle checks daily on the electric forklifts

**What We Offer **

• Health benefits (Medical, Dental & Vision Coverage)
• RRSP/DPSP plan with company matching
• Paid time off (vacation & sick time)
• Opportunities for career growth and skill enhancement

We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview.

Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.