Sr. Manager, Enterprise Applications

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText Corp is seeking a Senior Manager of Technical Solution Delivery. This individual will act as a liaison between business stakeholders and delivery teams within the IT organization and will be the Lead on various initiatives within the IT domain. This role will be accountable for working closely with our application and internal Technology teams to design, develop, and implement systems and enhancements. The ideal candidate will have a strong background in managing technical projects, optimizing operational processes, and leading cross-functional teams.

WHAT THE ROLE OFFERS

• Lead IT-related solutions/programs, working with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps.
  • Accountable for high-level& detailed-level technical design - content, completion, and quality.
  • Drive& contribute to project solutions - JAD sessions, responsible for gathering input / documenting design
  • When required back-fill role gaps (Business Systems Analysts, Project Managers, Solution Architects) as needed.
  • Responsible for facilitating requirements/scope trade-offs with application teams, business sponsors, and demand organizations.
  • Support Architecture (Enterprise and Solution Architects) in defining the overall solution approach in partnership with Technology stakeholders and vendors.
  • Working with the PM, Application teams, and Governance in the creation and management of governance/gating artifacts.
  • Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams.
  • Liaise with other Technology Solution Delivery groups including the Network and Infrastructure teams to ensure smooth delivery of projects and application support for the business.
  • Partner with the shared services teams (project management office, release management, quality assurance, business analysis, and change management) to develop realistic project plans that clearly state project deliverables and timelines.
  • Manage project and portfolio budgets and assist in managing cost center financials.
  • Endorse quality, innovation, and timely communication of issues/opportunities. Coach team members in delivery, issue management, and risk management.

WHAT YOU NEED TO SUCCEED

• Bachelor's in Computer Science or related field or equivalent experience required.
  • 10+ years of experience in the information technology field and 5+ years of experience in a technical solution delivery role in a fast-paced/agile environment.
  • Experience in owning& supporting Content Management, SDLC and AI tooling
• Previous team management experience (including goal setting, performance management, tracking deliverables, recruitment, etc).
  • Demonstrated ability to successfully lead complex IT projects and programs.
  • Must be creative, detail-oriented, and capable of balancing the "big picture" with meeting the day-to-day needs of the organization.
  • Must be able to communicate, present, and negotiate at any level of management across the organization both technical and non-technical resources.
  • Must be familiar with and comfortable utilizing the Scrum methodology.
  • Ability to inform, educate, and influence managers and employees to support goals and initiatives in a matrix environment.
  • A self-starter attitude, a strong desire to learn as you go, and the belief that you can make a meaningful contribution to your immediate team, the business users that you serve, and the organization as a whole.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.