Product Manager, Platform Services

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis.  

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada's Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world's supply chains to help preserve the planet's resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

our offices in Ottawa or Toronto (hybrid), or you can work remotely from anywhere in Canada

About The Team

Supply chain orchestration has never been more critical for the purpose-driven organization that is

looking to drive benefits for people, the planet, and their own profitability. The Kinaxis product

management team works closely with business and IT leaders from many of the most innovative

companies in the world to help them use their supply chain to gain a competitive advantage by

delivering improved organizational outcomes across key corporate objectives.

We are looking for a strategic and technically skilled Product Manager to lead the development and

evolution of our platform services for orchestration and integration within the supply chain domain.

Reporting to the VP, Platform Innovation & Product Management, this role is critical in enabling

seamless data and process integration across logistics, procurement, inventory, and fulfillment

systems—driving automation, visibility, and agility across the end-to-end supply chain.

What you will do

• Consult and contribute to the definition and execution of the product vision for orchestration and integration services that support supply chain operations
• Support the development and ongoing refinement of the product roadmap for integration services across ERP, WMS, TMS, OMS and supplier systems
• Drive the development of APIs, EDI connectors, event-driven workflows, and data pipelines to support real-time supply chain orchestration.
• Enable seamless integration with third-party logistics providers, suppliers, and marketplaces.
• Ensure platform services comply with industry standards (e.g., GS1, EDI, ISO), data privacy, and security regulations.
• Create and manage a roadmap for API gateway, ESB, AI Gateway.
• Collaborate with engineering, supply chain leaders, and external partners to understand integration needs and pain points.
• Stay current with supply chain technology trends such as control towers, digital twins, and AI-driven orchestration
  
  

What we are looking for

• Bachelor's degree in Computer Science, Engineering, or related field
• 5+ years of product management experience, with at least 2 years in supply chain or logistics technology.
• Experience with supply chain control towers, digital supply chain platforms, or IoT integration.
• Knowledge of global trade compliance, logistics networks, and supplier collaboration platforms.
• Background in software engineering or systems architecture.
• Experience with API gateways and API management platforms – Kong first choice - (e.g., Apigee, MuleSoft Anypoint, Azure API Management).
• Experience with asynchronous messaging systems (e.g., Kafka, RabbitMQ, Azure Service Bus) and event-driven architectures.
• Understanding of how to integrate AI/ML models into supply chain workflows (e.g., demand forecasting, anomaly detection, intelligent routing).
• Proficiency in designing and managing data pipelines, ETL/ELT processes, and real-time data streaming for operational and analytical use cases.
• Familiarity with ESB platforms (e.g., MuleSoft, Kafka, IBM Integration Bus) for orchestrating services and managing complex integrations.
• Experience with RESTful APIs, GraphQL, API gateways (e.g., Apigee, Kong, AWS API Gateway), and full API lifecycle management.
• Knowledge of cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and CI/CD pipelines.
• Understanding of ERP, WMS, TMS, OMS, and their integration patterns.
• Strong ability to translate technical concepts into business value and communicate effectively with both technical and non-technical stakeholders.
  
  

Role-Specific Skills & Experience

• Demonstrated experience reducing manual integration efforts and onboarding time for partners.
• Demonstrated experience Increasing automation and visibility across supply chain processes.
• Track record of improving system reliability and real-time data availability, and enhancing user satisfaction and operational efficiency
  
  

#Senior

Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons
  
  

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

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