Employee Experience Advisor

The Opportunity:

As an Employee Experience Advisor , you will be a trusted expert and strategic partner, driving operational excellence and shaping a high-quality employee experience across WSP. This role is designed for a seasoned HR professional who demonstrates advanced autonomy, sound judgement, and deep subject matter expertise. You will lead complex initiatives, provide discreet guidance, and champion knowledge transfer within the team and across the business.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

What you can expect to do here:

• Strategic HR Advisory: Act as a subject matter expert, providing high-level guidance and recommendations to managers and senior leaders on complex employee relations and operational HR matters.
• Autonomous Decision-Making: Exercise independent judgement in resolving sensitive issues, investigations, and escalations, ensuring outcomes align with WSP values and legal requirements.
• Manager & Leader Coaching: Deliver advanced coaching and development to managers, focusing on leadership capability, change management, and operational effectiveness.
• Knowledge Transfer: Facilitate the sharing of HR best practices and operational insights across the team and business, ensuring confidentiality and professionalism at all times.
• Performance & Development Leadership: Lead 360-degree feedback processes and oversee the creation and implementation of Personal Development Plans for key talent.
• Complex Employee Relations: Manage high-risk investigations, disciplinary actions, and improvement plans, providing expert advice and ensuring fair, consistent resolution.
• Return-to-Work & Accommodation: Oversee complex return-to-work cases and workplace accommodations, collaborating with stakeholders to support successful reintegration.
• Termination & Severance Management: Lead termination processes for senior or complex cases, including severance calculations, risk assessment, and compliance with legal and company standards.
• Facilitate training: Help talent enablement with delivering various trainings throughout the year.
• Operational Excellence: Champion People & Culture initiatives, drive process improvements, and ensure best-in-class HR operations.
• Lifecycle Management: Oversee and optimise employee lifecycle activities, ensuring accuracy, efficiency, and alignment with business objectives.

What you'll bring to WSP:

• Minimum 10 years of experience in HR advisory, employee relations, or operational HR roles, ideally in a large, matrixed organisation.
• Recognised subject matter expertise in employment legislation, investigations, and complex case management.
• Demonstrated ability to exercise sound judgement and autonomy in decision-making.
• Advanced coaching, facilitation, and influencing skills, with a track record of supporting senior leaders.
• Proven ability to transfer knowledge and build capability within HR and across the business.
• Strong analytical, organisational, and problem-solving skills.
• Ability to manage sensitive and high-impact situations with professionalism and integrity.

WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At WSP :

• We value our people and our reputation
• We are locally dedicated with international scale
• We are future focused and challenge the status quo
• We foster collaboration in everything we do
• We have an empowering culture and hold ourselves accountable

Please Note:

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.