Regional Leasing Manager

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

Are you a people person? Do you have your own personal style and enjoy interacting with people every day? Are you self-motivated, fun-loving, and have an interest in leasing and marketing? We're looking for a Leasing Lead to support our Leasing Consultants in our Western Canada portfolio. We are looking for an enthusiastic, professional, and authentic individual with a passion for selling.

The primary responsibility of this role is to provide guidance and leadership to the leasing team to meet their monthly targets and address any inquiries or concerns they may have. The Regional Leasing Manager and the National Leasing Manager will work hand in hand on pricing strategies, scheduling, and the day-to-day operations of the leasing team to ensure there is alignment with market needs.

Career Level 16

RESPONSIBILITIES

Leadership and Management

• This role involves managerial responsibilities, where you will oversee the training and development of the leasing team. Your duties will include setting goals and regularly monitoring the portfolios and objectives of the leasing consultants monthly.
• The role calls for someone who can inspire and coach—not just manage. Emotional intelligence, adaptability, and the ability to foster a high-performance culture are essential, especially when leading geographically dispersed teams.
• Collaborating with revenue management, marketing, operations, and asset management - this position entails the formulation of action plans to rectify areas of concern. The focus remains on aligning these plans with the overarching goals and objectives. This ensures leasing strategies are not siloed but integrated with broader business goals—especially important in dynamic markets or during portfolio transitions.
• Effectively convey strategies and objectives to diverse stakeholders
• Write and deliver performance reviews.
• Guiding and inspiring a leasing team to achieve their best performance.

Marketing and Leasing

• Data-driven decision making with emphasis on reporting (vacancy trends, sales KPIs, rent rolls, market surveys, traffic reports). A strong RLM possesses strong analytical capabilities to guide leasing team performances and tactics.
• Responsible for Resident renewal strategy.
• Knowledge of BC and Alberta Rental market trends, especially in cities like Vancouver, Calgary, and Edmonton. Awareness of key competitors, pricing strategies, and incentive structures.
• Encourage site tour appointments with all prospective resident callers and email inquiries.
• Assess potential residents to identify the most suitable communities for their requirements.
• Highlight the unique benefits of the property to residents, encouraging them to commit to scheduling an appointment.
• Organize open houses as necessary, in collaboration with leasing consultants.
• Sustain vacancy rates below the set threshold.
• Achieve and uphold monthly rent roles.
• Actively participate in weekly revenue management calls.
• Assist leasing consultants in negotiating lease terms to maximize value.
• Build strong community awareness through B2B sales calls.
• Carries out other duties and/or procedures related to marketing as assigned.

Administration and Reporting

• Review and approve all leases for the region.
• Compile and present reports pertaining to vacancies, leasing trends, and rent rolls.
• Provide appropriate leasing reports to various stakeholders.
• Collect weekly leasing reports from leasing consultants and disseminate them to the leadership team.
• Provide a bi-weekly leasing schedule.
• Review, complete, and maintain the Availability Report and Daily Traffic Report.
• Carries out other duties and/or procedures related to rental and administration of suites as assigned.

QUALIFICATIONS

• Must possess excellent communication and interpersonal relationship skills.
• Fluency in both French and English is an asset.
• Strong attention to detail and problem-solving is required.
• Must be a self-starter with a high degree of initiative, creativity, and flexibility.
• Ability to work with a diverse group of people and interests while being culturally aware.
• Have a thorough understanding of competing properties and current market conditions.
• Must be licensed under the Real Estate Services Act, regulated by the BC Financial Services Authority (BCFSA). Rental Property Management Licence required.
• Alberta rental license (RECA property management license) is an asset
• A valid driver's license and access to a vehicle.
• Familiarity with leasing platforms (e.g., Yardi, lead managing, RentCafe, CRM tools) is an asset.

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events

Our Business
 
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity
 
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

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