International Sales Manager

Who we are:

Response Biomedical Corp. (Response) has been transforming acute care diagnostic testing with a focus on improving patient outcomes for over 30 years. We are a Canadian-owned company that develops, manufactures and distributes immunoassays around the world. We believe the people we work with, including our partners, healthcare teams, and employees are the cornerstone of our success.

What we do:

The RAMP platform is a global leader in cardiovascular and acute care testing for the triage and diagnosis of life-threatening diseases directly from whole blood samples. We understand the stresses associated with rapid and accurate diagnosis when every minute counts and we are committed to providing lab-quality results within minutes while reducing the total cost of care.

Who we are looking for?

We are searching for an International Sales Manager to join our Sales and Customer Success team that is ready for a challenge and looking to make a difference. The successful candidate will be responsible for driving revenue growth in Latin America, parts of Europe, and other defined territories as needed, by identifying and securing new business opportunities, managing channel partners and/or end users, and scaling existing and new sales channels. This role focuses on increasing market penetration and strengthening relationships and operations with key stakeholders to drive commercial growth, improve patient outcomes, and save lives globally.

Key Responsibilities:

International Sales Leadership

• Develop and execute a strategic sales plan to achieve and exceed revenue targets.
• Identify, engage, and manage channel partners to maximize sales performance.
• Actively pursue new customer acquisition and expand sales within the existing customer base.
• Actively drive and track sales opportunities through sales funnel
• Ensure sales funnel quantity, win rate, and velocity is sufficient to achieve sales objectives and maintain sustained revenue growth.
• Collaborate with Customers Success Team to identify and onboard new distributors, support contract negotiations, and ensure partners are well-trained and align to achieve company sales objectives.
• Generate accurate sales forecasts, drive orders bookings, and contribute to regional pricing strategies.
• Maintain a forecast accuracy of at least 90% for deals closing within 90 days.

Strategic Relationship Management:

• Establish and maintain strong, strategic relationships with channel partners and end-users.
• Support partners in their sales efforts, providing coaching and direct involvement in high-value deals, and ensuring overall partner account is aligned to company objectives and directions
• Drive trust, transparency, and information sharing between the company and channel partners to ensure in-market dynamics are updated and understood
• Represent the company at trade shows and industry events to enhance market presence.
• Work closely with internal teams, including Customers Success and Product Management, to align sales efforts with company objectives.

Sales Administration & Reporting

• Maintain accurate records of sales activities, opportunities, and customer interactions in
• Provide clear and timely sales updates in weekly sales meetings.
• Ensure distributor and partner contracts and commitments are kept current, and required distribution processes are properly adhered to and implemented.
• Oversee the tendering and contracting process, ensuring competitive positioning and high win ratios.
• Maintain an up-to-date and prioritized customer database for each country and region.

Education, Work Experience, Knowledge, and Skills:

Formal Education:

• Bachelor's degree in business, science, or a related field required.

Work Experience:

• 5-10 years of experience in international medical diagnostics sales, or in the medical device, healthcare, and life science field is preferred.
• Established network and strong relationships within the assigned region.
• Proven success in selling point-of-care or lab-based diagnostic devices preferred.
• Experience managing international distributors and engaging with stakeholders at various organizational levels.

Skills and Knowledge:

• Highly collaborative, energetic, and results-oriented professional.
• Strong alignment with the company's vision, values, and culture.
• Strong technical aptitude and ability to conduct medical sales conversations.
• Proven track record in achieving sales KPIs, including revenue growth, pipeline management, and forecasting.
• Experience working with large-scale tenders and government procurement processes.
• Strong prospecting and business development skills for both direct and partner channels.
• Proficiency in using or other CRM systems for reporting and productivity.
• Proven capabilities with structured sales methodologies, preferably Solution Selling, as well as experience in negotiation and corporate account management competencies
• Excellent verbal and written communication skills; confident public speaker.
• Resourceful, highly organized, and capable of balancing multiple priorities.
• Multilingual skills are valued; Spanish proficiency is a key asset.
• Willingness and ability to travel up to 30 to 35 % annually.

The starting salary for this position ranges from $100,000 to $120,000 annually, depending on the candidate's experience and qualifications. Our salary structure is aligned with market standards and is finalized considering factors such as job-related expertise, skills, education, and experience.

• We regret that relocation will not be provided.

• While we appreciate the interest of all applicants, only those candidates selected for interview will be contacted.

We're committed to a diverse and inclusive workplace. We welcome applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications.