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Receptionist/Administrator and Clinical Support

2 weeks ago

Calgary AB TE A, Canada Signature 28 Denture Clinic Full time $40,000 - $60,000 per year

SW Denture Clinic is seeking a friendly, self-motivated, and hard-working individual to join our expanding, service-driven practice. We are passionate about building strong relationships with our patients and delivering high-quality care in a positive, team-focused environment.

This dual-role position is ideal for someone who enjoys both administrative duties and hands-on clinical support. We're looking for someone with excellent communication skills, strong attention to detail, and the ability to work independently and collaboratively.

Key Responsibilities

Administrative Duties:

  • Greet and exit patients in a friendly and professional manner
  • Answer phones, manage voicemails and emails with proper etiquette
  • Submit dental insurance claims and pre-authorizations
  • Take payments and handle billing, referrals, and insurance submissions
  • Scan and update patient charts
  • Provide outstanding customer service both in person and over the phone
  • Support daily office tasks and patient communication

Clinical Support Duties:

  • Seat and dismiss patients efficiently
  • Set up operatories before each appointment
  • Sterilize and maintain instruments and supplies following strict hygiene protocols
  • Maintain cleanliness of the clinic and ensure compliance with infection control standards
  • Restock rooms and organize clinical spaces for optimal workflow

Qualifications

  • Minimum 2 years of dental experience is required
  • Proficient with dental software and computer systems
  • Strong verbal and written communication skills
  • Friendly, professional demeanor with a team-oriented mindset
  • Ability to multitask, prioritize, and work with minimal supervision
  • Quick learner and independent thinker

What We Offer

  • Consistent Schedule: Monday to Friday only — no late nights or weekends. Just one evening shift per week until 6 PM.
  • Work-Life Balance: We believe your job should support your life, not take it over.
  • Positive Clinic Culture: We prioritize respect, communication, and teamwork in a welcoming environment.

If you're excited about the opportunity to grow with a supportive team and have the dental experience we're looking for, we'd love to hear from you

Please submit your resume in confidence. Only candidates with prior dental experience will be considered.

Job Type: Full-time

Pay: $20.00-$26.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • Extended health care

Work Location: In person