Assistant Operations Manager

3 days ago

ChathamKent Ontario NM V Canada Tim Hortons Full time $60,000 - $90,000 per year

Assistant Operations Manager Job Description

We are seeking a motivated and experienced Assistant Operations Manager to lead our team to ensure smooth daily operations. This role is crucial in maintaining our high standards of service and efficiency while achieving profitable targets. Ensuring that operational systems support organizational growth and efficiency while driving operational excellence across the organization. 

Key Responsibilities 

Operational Strategy

·      Develop and implement operational strategies to support business growth and efficiency

·      Align operations with the company goals, mission and long-term strategy

·      Identify opportunities for process improvements, cost reduction and innovations to streamline operations and improve productivity

Financial and Inventory Oversight

·      Monitor restaurant expenses, labor costs and inventory to ensure profitability

·      Track performance and report financial data to Owner

·      Implement incentives to improve team moral and drive operational excellence

·      Oversee ordering and inventory control

·      Conduct regular inventory audits to prevent shortages or excesses

·      Analyze performance metrics and develop action plans to improve operational efficiency 

Quality Control

·      Ensure that food and beverage preparation meet restaurant standards

·      Ensure restaurant cleanliness and aesthetics align with Always Fresh Standards

·      Implement and monitor Food Safety best practices

Marketing and Promotions

·      Executing promotions-oversee the implementation of marketing promotions, ensuring they are executed effectively; ensure teams are trained appropriately on current promotions and marketing initiatives and can communicate new products to guests

·      Manage the budget allocated for marketing initiatives and build partnerships with local organizations, community events or sponsorships to enhance brand visibility and connect with the local community 

Qualifications

·      proven experience in restaurant management or operations 

·      strong leadership and communication skills

·      ability to thrive in a fast-pace environment 

·      knowledge of inventory management and cost control 

·      passion for delivering outstanding guest service 

What we Offer

·      Competitive salary and performance-based bonuses 

·      Opportunities for career advancement and professional development

·      Employee meal discounts and perks 

·      A supportive and engaging work environment 

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