Program Assistant, MScAC

Date Posted: 10/09/2025

Req ID: 45386

Faculty/Division: Faculty of Arts & Science

Department: Dept of Computer Science

Campus: St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science in the Faculty of Arts and Science is a tech innovation powerhouse and continues to rank among the world's top computer science departments. Our esteemed faculty boasts accolades such as two Turing Awards, along with many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is driving the future of tech in the country.

Your opportunity:

The MSc in Applied Computing (MScAC) program is one of the most unique graduate programs in the world. With a mission to educate the next generation of world-class innovators, we provide students with an unparalleled academic experience through which they can blend the best of academic and industry research.

Reporting to the Associate Director, MScAC Administration, and under the day-to-day supervision of the Program Manager, MScAC, the MScAC Program Assistant is part of a critical front-line team, focused on graduate program administration and student support. Within a highly professional, collaborative and supportive group, the MScAC Program Assistant focuses on tasks related to the execution of admissions and recruitment strategies, student support, and general program administration.

Your responsibilities will include:

• Providing detailed information to students on program and/or course requirements
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Scheduling appointments for prospective students, applicants, and current students to address individual needs
• Liaising with students and faculty to coordinate program activities
• Delivering presentations to promote programs, opportunities and/or initiatives
• Reviewing and assessing admissions applications
• Determining logistical details and activities for events and/or programming
• Updating and maintaining records

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent education and experience.
• Minimum two years recent and relevant experience in a stakeholder-facing role focused on providing support with graduate admissions, providing program and course information, and supporting students through an academic program.
• Excellent front-line skills for communicating in-person, by phone, and email with a range of stakeholders, including international and domestic prospective/existing students, program industry partners, and academic faculty
• Experience in supporting and representing graduate programs at internal/external recruitment-related events
• Experience administering student-related process and policies in an academic environment, with proven experience in screening prospective candidates for eligibility for academic programs
• Experience reviewing documents/applications and checking for completeness
• Knowledge of and experience with graduate or similar related policies and procedures
• Experience organizing logistics of events/meetings with the ability to perform set up and close off
• Experience working with databases and preparing/analyzing statistical reports
• Exceptional ability to communicate effectively both verbally and in writing across diverse audiences
• Meticulous attention to detail and record keeping
• Superior organizational skills and advanced diagnostics and data handling skills
• Exceptional interpersonal skills with the ability to communicate with tact and diplomacy
• Excellent organizational and time management skills with the ability to manage priorities, meet deadlines, and meet customer service standards at peak times
• Excellent relationship building skills with the ability to relate to all levels of faculty, staff and students in a manner which facilitates cooperation
• Advanced skills with MS Office, as well as with ROSI, Slate, and related student information systems

Assets (Nonessential):

• Knowledge and working experience with professional programs, preferably those in Computer Science or a related field.

To be successful in this role you will be:

• Accountable
• Communicator
• Efficient
• Meticulous
• Organized
• Team player

For internal staff, a copy of the detailed job description is available upon request from the Faculty of Arts and Science HR Office by emailing:

Closing Date: 10/21/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 09 - $67,916. with an annual step progression to a maximum of $86,855. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.