Sales & Marketing Associate

About The Company

Zebra Robotics is a pioneer in providing quality learning to students in the field of Robotics and Coding in a fun environment. Our innovative approach to STEM education equips students with the skills and knowledge required in this fast-paced, technology-driven environment. Knowledgeable instructors, renowned competition awards, and extensive course offerings set us apart from other similar programs. All of our curricula are made in-house by our experienced and passionate staff. Students learn critical thinking, design, and analytical skills through our courses. They also learn soft skills like time management, leadership, perseverance and teamwork, vital to success in any career.

What are we looking for?

We are looking for a Sales & Marketing Associate who speaks fluent Mandarin and Cantonese, enjoys working with children and parents, and is ready to grow with a purpose-driven team.

Are you passionate about bringing STEM to young minds? This could be the role for you.

Requirements

• Strong oral communication, interpersonal, and organizational skills with a proactive and independent work style.
• Positive, energetic, and engaging personality with the ability to influence, lead, and connect with both students and parents.
• Proficient in digital marketing, especially on Chinese social media platforms (e.g., WeChat, XiaoHongShu); experience with Canva and content creation is a plus.
• Experience running marketing campaigns in print and social media is a plus.
• Attentive listener with excellent presentation skills and a customer-focused mindset.
• Experience running booths / stalls in shopping malls and engaging parents and children.
• Solid understanding of marketing principles; able to promote programs effectively within local communities.
• Skilled in MS Office (Word, Excel) and web-based tools; educational or front-desk experience and First Aid training are assets.
• Familiarity with robotics and programming is a bonus; must be available for evenings/weekend shifts and pass a background check.

Responsibilities include

• Manage all inquiries via phone, email, WhatsApp, and social media in both English, Mandarin and Cantonese.
• Conduct tours and consultations, presenting program offerings, pricing, and enrollment details to prospective students and parents.
• Coordinate enrollment flow, including registration, payments, student scheduling, and ongoing communication with parents.
• Support marketing efforts by creating bilingual promotional content on platforms like WeChat, XiaoHongShu, and community WhatsApp groups.
• Build community connections by working with local schools, PTAs, learning centers, and cultural organizations to attract students.
• Participate in outreach events such as school fairs, community exhibitions, and robotics demonstrations to boost visibility.
• Assist coaches and instructors during student demos and classes; track student progress and provide feedback to families.
• Handle daily operations, including organizing office and classroom logistics and supporting general administrative tasks.
• Collaborate with marketing partners to execute advertising strategies, including flyers, posters, and local campaigns.
• Contribute insights by gathering community feedback and helping refine marketing and engagement approaches.

Timing

· Our evening programs run typically from 4:30pm to 7:30pm on weekdays and Saturday from 10:00am to 1:00pm.

· Our camps run from 8:30am to 5:00pm

Job Type: Part-time

Pay: $22.00 per hour

Expected hours: No more than 20 per week

Benefits:

• Flexible schedule
• On-site parking

Ability to commute/relocate:

• Richmond, BC V6X 4J9: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 1 year (preferred)

Language:

• Mandarin or Cantonese (required)

Work Location: In person